Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our office, managing queries and providing top-notch customer service.
- Company: Join Portico, a diverse company that values hard work and fun in the workplace.
- Benefits: Enjoy great perks like a generous holiday allowance, pension contributions, and discounts at popular retailers.
- Why this job: This role offers a chance to grow in a supportive environment while making clients feel welcome.
- Qualifications: We're looking for a positive person with strong communication skills and a passion for service.
- Other info: Work 40 hours a week, Monday to Friday, in a vibrant financial services setting.
The predicted salary is between 21600 - 28800 £ per year.
Receptionist – Guildford
Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
Portico are searching for a Corporate Reception Host (Guest Services Host) to join our team based in the Guildford offices of a financial services company!
The successful candidate will be the first point of contact for all queries related to office management and front of house reception. They will work closely with the firm’s staff, as well as other service partners to provide the best possible level of customer service to all.
Conveying an attitude where no request is too big and no detail is too small, the successful Guest Services Host will provide a friendly, larger than life welcome, whilst remaining security conscious. They will also know the difference between being discreet and going the extra mile to anticipate the needs of their guests.
Hours: 40 hours per week, Mon-Fri.
Salary: £25,200
Qualifications
We are looking for a friendly and positive person with a passion for service and attention to detail. They must be willing to go above and beyond to create exception experiences for our clients, as well as possessing strong organisational, communication skills and demonstrating a keen level of pro-activity with a range of tasks.
The ideal candidate must have a proven track record in delivering outstanding customer service.
Experience of office management duties are highly beneficial.
Additional Information
What\’s in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Receptionist - Guildford employer: Portico Corporate Reception Management
Contact Detail:
Portico Corporate Reception Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Guildford
✨Tip Number 1
Familiarize yourself with the company culture at Portico. They value hard work, dedication, and a fun work environment. Show your enthusiasm for these values during any interactions or interviews.
✨Tip Number 2
Highlight your customer service experience in conversations. Since the role requires a friendly and positive attitude, share specific examples of how you've gone above and beyond for clients in previous positions.
✨Tip Number 3
Demonstrate your organizational skills by discussing how you manage multiple tasks effectively. Being proactive is key, so prepare to give examples of how you've anticipated needs in past roles.
✨Tip Number 4
Research common office management duties and be ready to discuss them. Understanding these responsibilities will show that you're prepared for the role and can contribute to the team from day one.
We think you need these skills to ace Receptionist - Guildford
Some tips for your application 🫡
Understand the Company Culture: Take some time to research Portico's unique culture. Highlight in your application how your values align with their emphasis on hard work, dedication, and a fun working environment.
Tailor Your CV: Make sure your CV reflects your experience in customer service and office management. Use specific examples that demonstrate your attention to detail and ability to go above and beyond for clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service and your proactive approach. Mention how you can contribute to creating exceptional experiences for guests at Portico.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as this reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Portico Corporate Reception Management
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to meet a client's needs.
✨Demonstrate Attention to Detail
Highlight your ability to notice the small things that can make a big difference in guest experiences. Prepare to discuss how you've successfully managed details in previous roles, especially in office management.
✨Emphasize Your Communication Skills
As a receptionist, clear communication is key. Be ready to showcase your strong verbal and written communication skills, perhaps by discussing a time when effective communication resolved a challenging situation.
✨Prepare for Scenario Questions
Anticipate questions about how you would handle specific situations at the front desk. Think of scenarios where you had to balance multiple requests or maintain security while providing excellent service.
