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- Tasks: Be the friendly face of our Bracknell office, welcoming guests and handling queries.
- Company: Join Portico, a diverse company that values hard work and fun in the workplace.
- Benefits: Enjoy great perks like a generous holiday allowance, pension contributions, and discounts.
- Why this job: This role offers a chance to create memorable experiences and grow in a supportive environment.
- Qualifications: We're looking for a service-oriented person with strong communication skills and attention to detail.
- Other info: Work 40 hours a week, Monday to Friday, with a salary of £27,038 per annum.
The predicted salary is between 22700 - 27000 £ per year.
Receptionist – Bracknell
Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
We are currently recruiting for a Receptionist (Guest Services Host), to join our team in the Bracknell offices of a client in the financial services industry.
Working alongside a hands-on Team Leader, the Guest Services Host will be the first point of contact for all queries. They will also work closely with the firm’s staff, as well as other service partners to provide the best possible level of customer service to all.
Conveying an attitude where no request is too big and no detail is too small, the successful Guest Services Host will provide a friendly, larger than life welcome, whilst remaining security conscious. They will also know the difference between being discreet and going the extra mile to anticipate the needs of their guests.
Hours: 40 Hours per week, shifts from 8am-6pm, from Monday – Friday
Salary: £27,038 per annum
Qualifications
We are looking for a friendly person with a passion for service and attention to detail. They must be willing to go above and beyond to create exceptional experiences for our clients, as well as possessing strong organisational, communication skills and demonstrating a keen level of pro-activity with a range of tasks.
The ideal candidate must have a proven track record in delivering outstanding customer service.
Additional Information
What\’s in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Receptionist - Bracknell employer: Portico Corporate Reception Management
Contact Detail:
Portico Corporate Reception Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Bracknell
✨Tip Number 1
Familiarize yourself with the company culture at Portico. They value hard work, dedication, and a fun work environment. Show your enthusiasm for these values during your interactions.
✨Tip Number 2
Highlight your customer service experience in conversations. Since the role requires a friendly demeanor and attention to detail, be ready to share specific examples of how you've gone above and beyond for clients in the past.
✨Tip Number 3
Demonstrate your organizational and communication skills during any informal discussions or interviews. You might want to prepare scenarios where you successfully managed multiple tasks while maintaining excellent service.
✨Tip Number 4
Be proactive in your approach. Anticipate questions or concerns that might arise during your application process and address them confidently. This will show your readiness to take initiative, which is key for the Guest Services Host role.
We think you need these skills to ace Receptionist - Bracknell
Some tips for your application 🫡
Understand the Company Culture: Take some time to research Portico and their unique culture. Highlight in your application how your values align with theirs, especially regarding hard work, dedication, and a fun work environment.
Showcase Customer Service Skills: Emphasize your experience in delivering outstanding customer service. Provide specific examples of how you've gone above and beyond to create exceptional experiences for clients in previous roles.
Highlight Attention to Detail: Mention instances where your attention to detail made a significant impact. This could be in organizing events, managing schedules, or ensuring a welcoming environment for guests.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the skills and qualifications mentioned in the job description. Use keywords from the posting to demonstrate that you are a perfect fit for the role.
How to prepare for a job interview at Portico Corporate Reception Management
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to meet a client's needs.
✨Demonstrate Attention to Detail
Highlight your ability to pay attention to the small details that can make a big difference in guest experiences. Prepare to discuss how you've successfully managed tasks that required meticulous organization.
✨Emphasize Your Communication Skills
As a Receptionist, strong communication is key. Be ready to showcase your verbal and written communication skills, perhaps by discussing how you've effectively handled difficult situations or queries in the past.
✨Prepare for Situational Questions
Anticipate questions that may ask how you would handle specific scenarios related to guest services. Think about how you would convey a friendly welcome while remaining security conscious, and be prepared to share your thought process.
