At a Glance
- Tasks: Be the friendly face of our firm, greeting visitors and managing front desk duties.
- Company: Join a dynamic accounting and consulting firm in Leeds, known for its welcoming culture.
- Benefits: Enjoy flexible hours, excellent holiday allowance, and discounts at popular retailers.
- Other info: Part-time role with 24 hours per week; shifts on Tuesday, Wednesday, and Thursday.
- Why this job: Perfect for social butterflies who thrive on interaction and want to make a great first impression.
- Qualifications: Must have strong communication skills and previous experience in a receptionist role.
The predicted salary is between 12288 - 15360 £ per year.
Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
We are looking for a proactive, warm, and people focused Receptionist (Client Support Executive) to become the welcoming face at our operation based at the corporate offices of a reputable law firm.
If you thrive in a fast paced, high end environment and love creating exceptional experiences for clients, this is a role where you’ll shine.
As the first point of contact for all external visitors, you’ll set the tone for their entire experience. You will ensure that every interaction feels seamless, professional, and memorable. You’ll also work closely with internal teams, building strong relationships and supporting the smooth running of our workplace.
Key Responsibilities
- Deliver a professional, friendly welcome to all external clients, ensuring a consistently positive experience.
- Build and maintain strong relationships with both external visitors and internal colleagues.
- Manage room bookings and car park reservations with accuracy and efficiency.
- Support the planning, coordination, and setup of internal and external events.
- Go above and beyond to enhance client satisfaction and create standout moments.
Hours: 21 hours per week. Rotating shifts between 7am-7pm, core days from Tuesday - Thursday with flexibility for overtime on Mondays and Fridays.
Salary £14,687
Qualifications
You’ll bring a naturally bubbly personality and exceptional people skills, allowing you to build rapport quickly and leave a lasting impression. You’ll be confident juggling multiple priorities, staying calm under pressure, and managing your day effectively.
You will also have:
- Excellent communication skills and a keen eye for detail.
- A proactive, solutions focused approach to problem solving.
- The ability to multitask and manage competing demands with ease.
- A polished, professional manner suitable for a high end corporate environment.
Essential Experience
- Proven experience delivering 5 star service in a busy corporate or hotel environment.
- Previous experience in a professional, client facing role.
- Background in a high end corporate setting with responsibility for managing client relationships.
Additional Information
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Receptionist in Leeds employer: Portico Corporate Reception Management
Portico is an exceptional employer that fosters a vibrant and inclusive work culture, where hard work and dedication are rewarded. As a Duty Concierge Manager, you will benefit from excellent training and development opportunities, a generous holiday allowance, and access to a range of employee benefits, all while leading a passionate team in a prestigious luxury residential environment. Join us to make a meaningful impact and enjoy a fulfilling career in a supportive atmosphere that values diversity and personal growth.
Contact Details:
Portico Corporate Reception Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Leeds
✨Tip Number 1
Familiarise yourself with the company culture and values. Since you'll be the first point of contact, understanding how the firm operates and what they stand for will help you embody their ethos when interacting with visitors.
✨Tip Number 2
Practice your multitasking skills. As a receptionist, you'll need to juggle various tasks simultaneously, from greeting guests to managing phone calls. Consider role-playing scenarios to enhance your ability to switch between tasks smoothly.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the day-to-day responsibilities and expectations of the role, which can give you an edge during the interview process.
✨Tip Number 4
Prepare to showcase your communication skills. Since excellent communication is key for this role, think of examples from your past experiences where you've successfully interacted with diverse groups of people.
We think you need these skills to ace Receptionist in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in customer service and front of house roles. Emphasise your communication skills, adaptability, and any specific IT proficiency that aligns with the job description.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention your ability to manage multiple tasks and provide examples of how you've successfully handled similar responsibilities in previous positions.
Highlight Teamwork and Independence:In your application, illustrate your ability to work both as part of a team and independently. Provide examples from past experiences where you demonstrated these skills, especially in a corporate environment.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at Portico Corporate Reception Management
✨Show Your People Skills
As a receptionist, you'll be the first point of contact for visitors. Make sure to highlight your excellent communication skills and friendly demeanour during the interview. Share examples of how you've successfully interacted with customers or clients in previous roles.
✨Demonstrate Organisational Skills
The role requires managing multiple tasks simultaneously. Be prepared to discuss how you prioritise tasks and stay organised. You might want to mention specific tools or methods you use to keep track of your responsibilities.
✨Familiarise Yourself with the Company
Research the accounting and consulting firm before your interview. Understanding their values, services, and culture will help you tailor your responses and show that you're genuinely interested in the position.
✨Prepare for Common Receptionist Scenarios
Think about common situations you might face as a receptionist, such as handling difficult callers or managing unexpected visitors. Prepare responses that demonstrate your problem-solving abilities and how you would handle these scenarios professionally.
