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- Tasks: Be the friendly face of our team, welcoming guests and managing office support.
- Company: Join Portico, a diverse company that values hard work and fun.
- Benefits: Enjoy great holidays, pension contributions, and exclusive discounts.
- Why this job: Make a real impact by exceeding guest expectations in a dynamic environment.
- Qualifications: Bring your positive attitude, strong communication skills, and customer service experience.
- Other info: Join a new team with opportunities for growth and innovative contributions.
The predicted salary is between 25000 - 35000 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging. Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Portico have an outstanding opportunity available for a Receptionist (Regional Guest Services Ambassador) to join our brand-new team based at the Reading offices of a global consultancy firm. We take great pride in being the service partner selected to deliver an intuitive service, with careful planning and faultless standards. Our reception team have a special can-do, flexible approach and relish the opportunity to keep raising the bar, exceeding expectations at every opportunity.
The new Receptionist will join a small team on a full-time basis and will play a key role in several areas, based around the meet and greet provided to the firm's staff and visitors, office support, and the management and facilitation of meeting rooms, including elements of hospitality. They will anticipate client needs, following up each time to ensure expectations are exceeded with every interaction.
As this is a new contract for Portico, there will undoubtedly be room for the team to identify innovative and efficient ways to add value to our services, upholding and improving on the already world-class offering provided by the team. This is an amazing opportunity to be a part of something special.
Hours: 40 hours per week, with shifts between 7am-6pm, from Monday to Friday
Salary: £31,590 per annum
Qualifications: To join the team, you will be a friendly and positive team player, with strong organisation and communication skills. A high level of personal presentation and a proactive approach will be valuable for our new Receptionist, as well as the natural desire to take ownership of tasks and solve problems. A customer-focused approach is imperative for this role, so the successful candidate will have some experience in delivering a top-end level of customer service, within an environment that has extremely high expectations.
Additional Information:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people.
Receptionist in Reading employer: Portico Corporate Reception Management
Contact Detail:
Portico Corporate Reception Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Reading
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Portico. Understand their values and how they treat their team. This will help you connect with them during your chat and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your meet-and-greet skills! As a Receptionist, you'll be the first point of contact for visitors. Role-play with a friend or family member to nail down your greeting and ensure you come across as friendly and professional. Remember, first impressions count!
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've gone above and beyond to exceed expectations. Be ready to share these stories during your interview to demonstrate your proactive approach and customer-focused mindset.
✨Tip Number 4
Apply through our website! We want to see your application directly. It shows initiative and gives us a chance to see your enthusiasm for the role. Plus, it’s a great way to stay updated on any new opportunities that pop up at Portico!
We think you need these skills to ace Receptionist in Reading
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter. Remember, we’re all about fun and engagement here at Portico!
Tailor Your Application: Make sure to tailor your CV and cover letter to the Receptionist role specifically. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors – first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re on your way to joining our amazing team!
How to prepare for a job interview at Portico Corporate Reception Management
✨Know the Company Culture
Before your interview, take some time to understand Portico's unique culture. They value hard work, dedication, and a fun working environment. Show that you resonate with these values and can contribute positively to their team.
✨Demonstrate Your Customer Service Skills
As a Receptionist, you'll need to showcase your customer service experience. Prepare examples of how you've exceeded client expectations in previous roles. This will highlight your proactive approach and ability to anticipate needs.
✨Dress to Impress
First impressions matter! Make sure you present yourself well, as personal presentation is key for this role. Choose an outfit that reflects professionalism while still being comfortable, so you can focus on the interview.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers!
