At a Glance
- Tasks: Deliver a 5-star welcome and craft amazing coffee for guests.
- Company: Join Portico, a vibrant company that values hard work and fun.
- Benefits: Great salary, holiday allowance, pension contributions, and discounts.
- Other info: Dynamic role with training opportunities and a supportive team.
- Why this job: Be the heartbeat of a lively space and create memorable experiences.
- Qualifications: Previous front-of-house experience and a love for people.
The predicted salary is between 36000 - 39000 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Portico are on the lookout for an enigmatic, people-loving Welcome Host & Barista to become the heartbeat of a vibrant, multi-occupied building in Charing Cross. If you’re the kind of person who lights up a room, remembers a face, and can craft a cracking cup of coffee, this could be your next big move.
As our brand-new Welcome Host & Barista, you’ll be the first smile people see and the lasting impression they leave with. Your mission is simple but powerful: deliver a 5-star welcome experience to every guest and visitor who walks through the door.
You’ll work closely with building management and the events team to bring the space to life with internal events, giveaways, pop-up vendor experiences, and more. This is a role where no two days look the same.
You’ll also run our bespoke in-house barista service, offering visitors a beautifully crafted coffee on arrival, while coordinating concierge services and reporting through the building’s app for maintenance, gym enquiries, and general support. This is a chance to shape a one-of-a-kind welcome experience, a blend of hospitality, creativity, and operational excellence.
Duties include:
- Delivering an exceptional, 5-star welcome to all guests and visitors
- Running a full in-house barista service (training provided if needed)
- Supporting internal events, pop-ups, and engagement activities
- Acting as the central point of coordination for building services
- Reporting maintenance issues and enquiries via the in-house app
- Working closely with building management to elevate the overall experience
Shift details: 40hrs including 1hr lunch break, shifts from 8am-5pm, Mon-Fri. Salary: £36,000-£39,000
Qualifications:
- Previous reception or front-of-house experience
- Familiarity with visitor management systems
- Ideally some barista experience (but we’ll happily train you)
- Strong written and verbal communication skills
- Confident with MS Office
- A proactive, self-motivated approach
- Excellent problem-solving skills and the ability to use your initiative
- An interest in facilities or building management is a bonus
Additional Information:
What's in it for you?
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people
Welcome Host & Barista in London employer: Portico Corporate Reception Management
Portico is an exceptional employer that fosters a vibrant and inclusive work culture, where hard work and dedication are rewarded. As a Welcome Host & Barista in the heart of Charing Cross, you'll enjoy excellent benefits, including generous holiday allowances and comprehensive training opportunities, all while being part of a dynamic team that values creativity and employee growth. Join us to make a lasting impact on our guests' experiences in a role that promises variety and engagement every day.
Contact Details:
Portico Corporate Reception Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Welcome Host & Barista in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Portico's vibe. Check out their social media and website to see how they engage with their team and guests. This will help you connect during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Welcome Host & Barista, you'll be the face of the company. Role-play with a friend or family member to nail down your greeting and how you’d handle different guest scenarios. Confidence is key!
✨Tip Number 3
Show off your barista skills! If you’ve got any coffee-making experience, bring it up in your interview. If not, don’t sweat it—just express your eagerness to learn. Maybe even try making a cup for someone before your interview to get in the spirit!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Portico family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Welcome Host & Barista in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for hospitality and your love for making people smile.
Tailor Your Application:Make sure to tailor your application to the Welcome Host & Barista role. Highlight any relevant experience you have, especially in customer service or as a barista. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Portico Corporate Reception Management
✨Show Your Personality
As a Welcome Host & Barista, your personality is key! Make sure to let your enthusiasm shine through during the interview. Share stories that highlight your people skills and how you create a welcoming atmosphere.
✨Know Your Coffee
Even if you haven't worked as a barista before, brush up on coffee basics. Familiarise yourself with different types of coffee and brewing methods. This will show your passion for the role and your willingness to learn.
✨Demonstrate Problem-Solving Skills
Think of examples where you've successfully handled challenges in previous roles. Whether it’s managing a busy reception or resolving guest issues, be ready to discuss how you used your initiative to create positive outcomes.
✨Engage with the Company Culture
Research Portico's values and culture. Be prepared to discuss how you align with their belief in diversity and creating a fun work environment. Showing that you understand and appreciate their culture can set you apart from other candidates.
