At a Glance
- Tasks: Welcome visitors with a smile and provide exceptional service on the 58th Floor.
- Company: Join a brand-new team in one of London's iconic buildings.
- Benefits: Competitive salary, excellent holiday allowance, and discounts at top retailers.
- Other info: Enjoy flexible shifts and comprehensive training opportunities.
- Why this job: Be part of an exciting environment with stunning views and great career growth.
- Qualifications: Outstanding customer service skills and a passion for engaging with people.
The predicted salary is between 22700 - 28400 £ per year.
This unique opportunity is situated within the brand-new viewing platform, on the 58th Floor of one of the most iconic buildings in London. We are on the lookout for Welcome Hosts to join our brand-new team who will open the space! The successful Welcome Host will be passionate about providing impeccable service and enjoy working in a fast-paced environment as part of a team.
The friendly welcome from our team establishes the first impressions that our visitors have of the viewing platform. The Welcome Host will need to find the perfect balance between the speed of the service needed to ensure the vast number of expected visitors are dealt with in a timely manner and providing an exceptional quality of service, to go along with the exceptional views!
Working Hours: 35 hours per week, shifts from 9:30am-6pm, 5 days out of 7 days on rotation. Covering a 7-day operation and including Bank Holidays.
Salary: £28,381 per annum
Qualifications: We are looking for candidates who stand out from the crowd with the very best customer service skills, to help maintain the expected 5* standards when interacting with the public. Excellent personal presentation with a genuine smile goes a long way in customer service, so we will be expecting someone who enjoys engaging in conversation and easily develops rapport with others. The Welcome Hosts will spend a lot of time on their feet, so if you can’t stand the thought of being trapped behind a computer screen, this is the job for you!
Additional Information:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people
Welcome Host in London employer: Portico Corporate Reception Management
Portico is an exceptional employer that fosters a vibrant and inclusive work culture, where hard work and dedication are rewarded. As a Duty Concierge Manager, you will benefit from excellent training and development opportunities, a generous holiday allowance, and access to a range of employee benefits, all while leading a passionate team in a prestigious luxury residential environment. Join us to make a meaningful impact and enjoy a fulfilling career in a supportive atmosphere that values diversity and personal growth.
Contact Details:
Portico Corporate Reception Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Welcome Host in London
✨Tip Number 1
Get to know the company and its values before your interview. This will help you connect with the team and show that you're genuinely interested in being a part of their mission. Plus, it gives you some great talking points!
✨Tip Number 2
Practice your customer service skills! Since the Welcome Host role is all about providing top-notch service, think of scenarios where you can demonstrate your ability to engage with visitors and create a welcoming atmosphere.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a role where personal presentation is key. Make sure you look sharp and approachable when you arrive for your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and what we’re looking for right there!
We think you need these skills to ace Welcome Host in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and your enthusiasm for the role. A friendly tone can make a big difference!
Tailor Your Application:Make sure to tailor your application to the Welcome Host position. Highlight any relevant experience you have in customer service and how you’ve provided exceptional service in the past. We love seeing how you can bring your unique skills to our team!
Keep It Concise:While we want to know all about you, it’s important to keep your application concise and to the point. Stick to the key details that showcase your skills and experience, and avoid unnecessary fluff. We appreciate clarity!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Portico Corporate Reception Management
✨Know the Venue
Before your interview, make sure you’re familiar with the viewing platform and its unique features. This will not only show your enthusiasm for the role but also help you answer questions about how you would enhance the visitor experience.
✨Show Off Your People Skills
As a Welcome Host, your ability to engage with visitors is key. During the interview, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to make someone’s day better.
✨Dress to Impress
Since personal presentation is crucial for this role, make sure you dress smartly for the interview. A polished appearance reflects your understanding of the 5* standards expected from a Welcome Host and sets a positive tone right from the start.
✨Practice Your Smile
A genuine smile can go a long way in customer service! Practice smiling naturally and engagingly before your interview. This will help you feel more comfortable when meeting the interviewers and demonstrate your friendly disposition.
