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- Tasks: Ensure safety and provide five-star service in a prestigious residence.
- Company: Join Portico, a diverse company that values hard work and fun.
- Benefits: Enjoy great holidays, pension contributions, and exclusive discounts.
- Other info: Excellent training opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team making a real difference in security.
- Qualifications: SIA Door Supervisor & CCTV Licence required; experience preferred.
The predicted salary is between 32323 - 32323 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Portico are seeking an exceptional Residential Security Concierge to join our team at a prestigious, high-end residence in the heart of Knightsbridge. The property features three main entrances, each with its own reception, as well as a loading bay and control room located at the rear of the building. You’ll play a key role in maintaining the safety, security, and service excellence expected in such a prestigious environment.
What You’ll Do
- Maintaining a visible and reassuring security presence across all entrances.
- Following emergency procedures and company protocols with precision.
- Using radio communications effectively to keep the team informed and safe.
- Liaising with authorities during incidents or emergencies.
- Conducting routine patrols to uphold the building’s integrity and safety.
- Monitoring and managing access control systems.
- Operating and observing CCTV, alarms, and security systems to identify suspicious activity.
- Coordinating swift responses with on-site personnel and emergency services.
- Keeping accurate records, logs, and incident reports.
- Acting as the central point for emergency communication and coordination.
- Controlling and verifying vehicle access to the loading bay.
- Inspecting deliveries and ensuring compliance with safety standards.
- Liaising with delivery drivers and tenants for safe, efficient unloading.
- Supporting internal logistics and goods movement within the building.
Hours: 42 hours per week, 12 hour shifts from 7am-7pm or 7pm-7am, 4 days on followed by 4 days off. All 4 days on will be either all days or all nights.
Salary: £32,323 per annum
Qualifications
- A Door Supervisor & CCTV SIA Licence are required for this role. Applicants without these licences will not be considered.
What We’re Looking For
- A polished, professional individual with strong communication skills.
- Experience in security, concierge, or front of house roles (preferable).
- Confidence in handling emergency situations calmly and effectively.
- A proactive, observant, and service driven mindset.
- Ability to work as part of a rotating team across multiple entrances.
Additional Information
What's in it for you?
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Security Concierge in London employer: Portico Corporate Reception Management
Contact Detail:
Portico Corporate Reception Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Concierge in London
✨Tip Number 1
Network like a pro! Reach out to people in the security and concierge industry, especially those who work at Portico or similar companies. A friendly chat can lead to insider tips and maybe even a referral!
✨Tip Number 2
Show off your skills! If you have experience in security or concierge roles, be ready to share specific examples of how you've handled emergencies or provided top-notch service. We love hearing about real-life situations!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a high-end environment like Knightsbridge. Make sure you look polished and professional when you meet potential employers or attend interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who fit our unique culture at Portico.
We think you need these skills to ace Security Concierge in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Security Concierge role. Highlight your relevant experience and skills that match what we're looking for. This shows us that you've done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you the perfect fit for the role.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Portico Corporate Reception Management
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Concierge. Familiarise yourself with the key duties mentioned in the job description, such as maintaining security presence and handling emergency procedures. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Security Concierge, strong communication is crucial. Prepare examples from your past experiences where you effectively communicated in high-pressure situations or liaised with various stakeholders. This will highlight your ability to handle emergencies calmly and professionally.
✨Dress to Impress
First impressions matter! Dress in smart, professional attire that reflects the high-end environment of the role. A polished appearance not only shows respect for the interviewers but also aligns with the image you’ll need to project as a Security Concierge.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and training opportunities. This shows your genuine interest in the position and helps you assess if Portico is the right fit for you.