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- Tasks: Welcome guests, manage hospitality, and ensure a smooth office experience.
- Company: Join a dynamic financial services client in the heart of Marylebone.
- Benefits: Enjoy great holidays, pension contributions, and exclusive discounts.
- Why this job: Be the face of a company and make lasting impressions every day.
- Qualifications: Customer service experience and a friendly, professional attitude required.
- Other info: Opportunities for training and personal development in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting for a Reception and Hospitality Host to join our front of house team in the Marylebone offices of a brand-new Portico client in the financial services industry! The friendly welcome from our Reception and Hospitality Host sets the first impressions guests and visitors have of our client’s business, along with the service they receive whilst in the office.
The role of the Reception and Hospitality Host includes the delivery and operation of the onsite hospitality, catering, meeting room setup, and IT troubleshooting service. The Reception and Hospitality Host will be proactive in dealing with requests, diligent with booking rooms and motivated to deliver a consistently great service. They will need to deal with enquiries from a varied guest base, answering queries and requests in a timely manner.
It is extremely important that the successful candidate has the ability to communicate effectively with people at all levels, building strong working relationships with their colleagues, clients and other service partners.
Shift pattern: 40 hours per week, with 8-hour shifts between 7am and 6pm, Mon-Fri
Salary: £33,000
Qualifications: The successful Reception and Hospitality Host will have previous experience working in a customer service role, preferably within a high end corporate or hotel environment. They will be outgoing and friendly, with a passion for customer services. They will also maintain a professional appearance and possess the ability to communicate clearly via all mediums.
Additional Information:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people
Reception and Hospitality Host in London employer: Portico Corporate Reception Management
Contact Detail:
Portico Corporate Reception Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception and Hospitality Host in London
✨Tip Number 1
First impressions matter, so when you walk into that interview, bring your A-game! Smile, make eye contact, and show off that friendly personality of yours. Remember, you're not just a candidate; you're the face of hospitality!
✨Tip Number 2
Be proactive during your interview! If they ask about handling requests or troubleshooting, share specific examples from your past experiences. Show them how you can think on your feet and deliver top-notch service, just like a true Reception and Hospitality Host.
✨Tip Number 3
Networking is key! Connect with people in the industry on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips on the company culture. Plus, it shows you're serious about your career in hospitality!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are enthusiastic about joining our team. So, get that application in and let’s make some magic happen!
We think you need these skills to ace Reception and Hospitality Host in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, this role is all about making great first impressions!
Tailor Your Experience: Make sure to highlight any previous customer service experience you have, especially in high-end environments. We’re looking for someone who can connect with guests effortlessly, so share specific examples of how you've done this in the past.
Be Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to see your skills and experiences at a glance. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Portico Corporate Reception Management
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their approach to customer service and hospitality, especially in the financial services sector. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Reception and Hospitality Host, effective communication is key. Prepare examples from your past experiences where you successfully handled enquiries or resolved issues. Practise articulating these scenarios clearly, as this will demonstrate your ability to connect with guests and colleagues alike.
✨Dress to Impress
First impressions matter, especially in a front-of-house role. Make sure to dress professionally and maintain a polished appearance for your interview. This not only reflects your understanding of the corporate environment but also shows your commitment to the role.
✨Prepare for Role-Specific Scenarios
Think about the specific responsibilities of the Reception and Hospitality Host role, such as managing meeting room setups or handling IT troubleshooting. Be ready to discuss how you would approach these tasks and any relevant experiences you've had. This will highlight your proactive attitude and problem-solving skills.
