At a Glance
- Tasks: Deliver exceptional service and manage reception duties in a polished corporate environment.
- Company: Join Portico, a diverse company that values hard work and fun.
- Benefits: Enjoy competitive pay, holiday allowance, and access to discounts.
- Other info: Flexible part-time hours with excellent training and development opportunities.
- Why this job: Be at the heart of a professional office and create seamless client experiences.
- Qualifications: Customer service experience and strong organisational skills are essential.
The predicted salary is between 16800 - 16800 £ per year.
Portico is defined by our unique culture – one that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Portico are delighted to begin the search for a part-time Reception Administrator to join our small, high-performing team based with a prestigious law firm close to Chancery Lane station. This is an excellent opportunity for someone who thrives in a polished corporate environment and enjoys delivering exceptional service with a warm, professional touch.
As a key member of our Front of House team, you will support the administrative functions that underpin our smooth and efficient operation. Alongside your administrative responsibilities, you will also assist with reception and FOH duties, ensuring a seamless experience for clients, visitors, and colleagues.
Key Responsibilities
- Deliver a warm, professional, and welcoming experience to all clients, visitors, and colleagues
- Manage the reception area, including handling calls, emails, visitor enquiries, and booking requests
- Coordinate meeting room bookings, room setups, and AV requirements
- Review upcoming bookings and proactively action client or team requests
- Process and coordinate catering and hospitality arrangements
- Maintain accurate visitor records and meeting/event details
- Monitor reception and client areas to ensure they remain tidy, presentable, and visitor-ready
- Ensure operational checklists and records are consistently maintained
- Liaise effectively with internal departments to manage requests and last-minute changes
- Support onsite meetings and events with a collaborative, one-team approach
- Handle incoming emails and enquiries promptly, directing requests appropriately
- Maintain high standards of presentation, organisation, and attention to detail at all times
Shift pattern: 20 hours per week, shifts between 9am – 1pm
Salary: £16,800 per annum.
Qualifications
- Previous experience in a receptionist, front-of-house, host, or client-facing customer service role
- Excellent customer service and interpersonal skills
- Strong organisational and multitasking abilities
- Professional verbal and written communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- A proactive, positive, and team-oriented attitude
- Ability to work independently and collaboratively in a fast-paced environment
- Strong attention to detail and problem-solving skills
Additional Skills & Attributes
- Customer Service Orientation: Friendly, polished, and committed to delivering exceptional service
- Problem-Solving: Ability to think quickly and handle unexpected issues with ease
- Technical Proficiency: Comfortable using office equipment, Microsoft Office, and video conferencing tools
- Food Safety Awareness: Understanding of food safety regulations and best practices
- Multitasking: Capable of managing varied responsibilities, from room setups to reception duties
- Flexibility: Willingness to adapt to changing schedules and occasional out-of-hours requirements
- Team Player: Collaborative, supportive, and aligned with team goals
If you’re someone who takes pride in creating a seamless client experience and enjoys being at the heart of a professional office environment, we’d love to hear from you.
Additional Information
- Competitive holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour confidential helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people.
Reception Administrator in London employer: Portico Corporate Reception Management
Portico is an exceptional employer that fosters a vibrant and inclusive work culture, where hard work and commitment are rewarded. As a part-time Reception Administrator in a prestigious law firm near Chancery Lane, you will enjoy a supportive environment that prioritises employee growth and development, alongside competitive benefits such as a generous holiday allowance and access to a comprehensive training academy. Join us to be part of a team that values diversity and creates a fun, engaging workplace while delivering outstanding service.
Contact Details:
Portico Corporate Reception Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception Administrator in London
✨Tip Number 1
Get to know the company culture! Portico values hard work and a fun environment, so show your enthusiasm for their unique vibe during interviews. We should highlight how our values align with theirs.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, we can role-play common scenarios to prepare for any tricky questions that might come up.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples where you’ve successfully managed multiple tasks or handled unexpected issues. This will help us stand out as a proactive candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and stay updated on any new opportunities.
We think you need these skills to ace Reception Administrator in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your words. Remember, we’re all about creating a fun and engaging work environment!
Tailor Your Application:Make sure to tailor your application specifically for the Reception Administrator role. Highlight your relevant experience in customer service and any skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured writing that’s easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values while you’re at it!
How to prepare for a job interview at Portico Corporate Reception Management
✨Know the Company Culture
Before your interview, take some time to understand Portico's unique culture. They value hard work, commitment, and a fun working environment. Show that you resonate with these values and can contribute positively to their team.
✨Demonstrate Exceptional Customer Service Skills
As a Reception Administrator, you'll be the first point of contact for clients and visitors. Prepare examples from your past experiences where you delivered outstanding customer service. Highlight your ability to handle enquiries and create a welcoming atmosphere.
✨Showcase Your Organisational Skills
The role requires strong organisational abilities, so come ready to discuss how you manage multiple tasks effectively. You might want to share specific instances where you coordinated meetings or handled last-minute changes smoothly.
✨Be Ready for Practical Scenarios
Expect to face practical scenarios during the interview. They may ask how you'd handle a busy reception area or manage conflicting meeting requests. Think through these situations in advance and be prepared to demonstrate your problem-solving skills.
