At a Glance
- Tasks: Welcome guests with warmth and support events in a vibrant workplace.
- Company: Join a globally recognised law firm with a fun, inclusive culture.
- Benefits: Great salary, holiday allowance, pension contributions, and discounts.
- Other info: Dynamic role with excellent training and career development opportunities.
- Why this job: Be the friendly face that shapes an inspiring workplace experience.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 33280 - 33280 € per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Our client, a globally recognised law firm based just moments from Moorgate Station, has opened the doors to a stunning new workplace. We are looking for an exceptional Guest Services Ambassador to help bring this vibrant space to life.
About the Role
This is a dynamic, people-focused position that blends reception, lobby hosting welcome services, events support, and switchboard duties. No two days will look the same. You will be the first friendly face everyone sees - colleagues, clients, and visitors alike. You’ll set the tone with warmth, confidence, and a proactive approach that makes every interaction feel effortless. This role is perfect for someone who thrives on movement, variety, and human connection. You’ll be a calm, approachable presence in a fast-paced environment, always ready to step in, support the team, and elevate the guest experience.
What You’ll Be Doing
- Delivering a 5* welcome experience from the moment guests arrive
- Supporting reception, events, and switchboard operations with professionalism and flair
- Building strong relationships with internal teams and external visitors
- Managing room reservations and ensuring spaces are set up to the highest standard
- Staying agile and adaptable to the changing needs of the day
- Creating a warm, inclusive, energising atmosphere throughout the workplace
You won’t just be greeting guests. You will be shaping the culture of a brand-new workplace. Your presence, energy, and professionalism will help create an environment that’s inclusive, inspiring, and memorable.
Shift pattern: 40 hours per week, with shifts usually falling between 7am-10pm from Monday to Friday. Salary: £33,280
What We’re Looking For
- Naturally warm, confident, and people-focused
- Experienced in customer service, hospitality, or front-of-house roles
- Skilled in communication, organisation, and problem-solving
- Comfortable juggling multiple tasks while staying calm and polished
- Passionate about delivering exceptional service and creating meaningful connections
- Familiar with room booking systems and workplace coordination
If you love fast-paced environments, thrive on human interaction, and want to be part of something transformative, we’d love to hear from you.
Additional Information
What's in it for you?
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people.
Guest Services Ambassador in London employer: Portico Corporate Reception Management
Portico is an exceptional employer that fosters a vibrant and inclusive work culture, where hard work and dedication are rewarded. Located just moments from Moorgate Station, employees enjoy a dynamic environment that encourages personal growth and development, alongside a range of benefits including generous holiday allowances, pension contributions, and access to a comprehensive training academy. Join us as a Guest Services Ambassador and be part of a team that values human connection and creates memorable experiences for all.
Contact Detail:
Portico Corporate Reception Management Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Services Ambassador in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Portico's values and vibe. This will help you connect with the team and show that you're genuinely interested in being part of their unique environment.
✨Tip Number 2
Practice your people skills! As a Guest Services Ambassador, you'll be the face of the company. Role-play different scenarios with friends or family to boost your confidence and ensure you can handle any situation with warmth and professionalism.
✨Tip Number 3
Be ready to showcase your adaptability! In a fast-paced role like this, things can change quickly. Think of examples from your past experiences where you've successfully juggled multiple tasks or adapted to unexpected challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at Portico. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Guest Services Ambassador in London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your warmth and enthusiasm for the role.
Tailor Your Application:Make sure to customise your application to highlight your experience in customer service and hospitality. We love seeing how your skills align with what we’re looking for in a Guest Services Ambassador!
Showcase Your Skills:Don’t just list your qualifications; give us examples of how you've used your communication and problem-solving skills in past roles. We want to know how you’ve made a difference in previous positions!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our vibrant team!
How to prepare for a job interview at Portico Corporate Reception Management
✨Know the Company Culture
Before your interview, take some time to understand Portico's unique culture. They value hard work, dedication, and a fun, engaging workplace. Show that you resonate with these values and can contribute to their vibrant environment.
✨Showcase Your People Skills
As a Guest Services Ambassador, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've excelled in customer service or hospitality. Highlight how you create warm, welcoming atmospheres and build strong relationships.
✨Demonstrate Adaptability
This role requires agility and the ability to juggle multiple tasks. Think of situations where you've successfully managed changing priorities or handled unexpected challenges. Share these stories to illustrate your calm and polished approach in fast-paced environments.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about how they measure success in guest services or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
