At a Glance
- Tasks: Supervise and deliver exceptional conference and event services at a leading investment bank.
- Company: Join Portico, a diverse and fun-loving company that values hard work and growth.
- Benefits: Enjoy excellent holiday allowance, pension contributions, and discounts on high street retailers.
- Other info: Opportunities for training and development in a fast-paced, rewarding environment.
- Why this job: Be part of a dynamic team that exceeds expectations and delivers outstanding service.
- Qualifications: Experience in service delivery or supervisory roles in corporate or luxury environments.
The predicted salary is between 38856 - 47490 £ per year.
Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people.
We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
Portico are currently recruiting for a Conference Services and Events Supervisor to work alongside our manager supporting the delivery of exceptional conference and event services while overseeing and guiding our team based at a leading American multinational investment bank situated in the city.
The investment bank and financial services company are a true flagship location for Portico!
The team take pride in being the service partner chosen to deliver an intuitive service, with careful planning and faultless standards.
They have a special can-do, flexible approach and relish the opportunity to keep raising the bar, exceeding expectations at every opportunity.
The role involves overseeing bookings and events, ensuring a seamless service is delivered, and a professional image is always maintained.
This is a highly visible position, working closely with the firm’s staff and clients, as well as other service partners across the business.
The successful candidate will take a hands-on approach, supporting all aspects of the events coordination while demonstrating adaptability, flexibility and open-minded approach in ever changing business environment.
Exceptional attention to detail, a commitment to excellence and pride in delivering outstanding service are fundamental to this role.
Working Hours: 40 Hours per week. Mon – Fri between 8:00 – 18:30 pm.
Earlier or later shifts may be required to accommodate event requirements and business needs.
Qualifications
- Previous experience in a leading service delivery or supervisory role within a high end corporate or luxury hotel environment.
- Ability to deliver business level customer service while working with clients, stakeholders and senior personal.
- A demonstrable understanding of service excellence and a high-quality customer experience.
- Experience with room reservations, conference bookings and events planning.
- Strong organisational skills, attention to detail and the ability to manage multiple priorities in a fast-paced environment.
- Additional Information
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Conference Services and Events Supervisor in London employer: Portico Corporate Reception Management
Portico is an exceptional employer that fosters a vibrant and inclusive work culture, where hard work and dedication are rewarded. Based in the heart of Edinburgh, employees enjoy a range of benefits including generous holiday allowances, pension contributions, and access to extensive training and development opportunities. With a focus on personal growth and a commitment to creating a fun and engaging workplace, Portico empowers its team members to thrive in their careers while delivering outstanding service in one of the world's largest international banks.
Contact Details:
Portico Corporate Reception Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Conference Services and Events Supervisor in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Portico Corporate Reception Management. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Portico Corporate Reception Management
Don't be shy about reaching out to Portico Corporate Reception Management directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference Services and Events Supervisor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Portico Corporate Reception Management and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Portico Corporate Reception Management
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
