Client Host in London

Client Host in London

London Full-Time 34000 - 34000 £ / year (est.) No home office possible
Portico Corporate Reception Management

At a Glance

  • Tasks: Be the face of our company, delivering exceptional service to clients and visitors.
  • Company: Join Portico, a diverse and fun-loving workplace that values hard work and growth.
  • Benefits: Enjoy a competitive salary, free gym access, generous holiday allowance, and more!
  • Other info: Great career development opportunities and a supportive team culture.
  • Why this job: Thrive in a dynamic environment while making a real impact on client experiences.
  • Qualifications: Experience in admin or client-facing roles, with strong communication and organisational skills.

The predicted salary is between 34000 - 34000 £ per year.

Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

We’re looking for a confident, professional, and people-focused Client Host to take ownership of a fast-paced reception area supporting 54 meeting rooms across two busy desks. If you thrive in a dynamic environment and love being the face of an organisation, this role puts you right at the centre of the action.

What You’ll Do

  • Act as the first point of contact for all clients and visitors, delivering an exceptional front of house experience.
  • Keep day-to-day operations running smoothly through efficient administrative support.
  • Maintain accurate records, databases, and both digital and physical filing systems.
  • Coordinate schedules, bookings, and operational calendars with precision.
  • Prepare key operational documents including reports, schedules, checklists, and logs.
  • Liaise with internal teams, suppliers, contractors, Hospitality, IT, and AV to ensure seamless service delivery.
  • Uphold and follow operational procedures and systems consistently.
  • Track operational issues and escalate concerns to management when needed.
  • Support on the day operations for events, activities, and high-profile visits.
  • Contribute ideas and feedback to continuously improve workflows and operational processes.

Hours: 40 hours per week, shifts between 7.30am and 6pm from Mon-Fri, regular evening cover is required for events.

Salary: £34,000

Qualifications

Essential Experience & Skills

  • Previous experience in an administrative, office support, coordinator, or client-facing role, ideally within a corporate or high-end environment.
  • Proven ability to manage diaries, schedules, bookings, and high volume enquiries.
  • Confident handling correspondence, phone calls, and email communications with professionalism.
  • Strong track record of maintaining accurate records, databases, and filing systems (digital and physical).
  • Experience preparing documents, reports, and basic financial or operational paperwork.
  • Skilled in liaising with internal teams, clients, suppliers, and external stakeholders.
  • Comfortable working in a fast-paced, deadline-driven environment with shifting priorities.
  • Familiarity with standard office systems, procedures, and front of house protocols.
  • Excellent written and verbal communication skills with a polished, professional manner.
  • Strong organisational and time management abilities, with confidence multitasking under pressure.
  • Ability to work independently while also contributing effectively within a team.
  • High level of customer service awareness and a warm, polished front of house presence.

Highly Desirable

  • Experience managing a busy reception area or coordinating multiple meeting rooms.
  • Confidence using booking systems such as Condeco or Outlook calendars.
  • Strong working knowledge of Microsoft Office, particularly Word, Excel, and Outlook.
  • Additional qualifications in hospitality, business administration, or a related field.

Additional Information

What's in it for you?

  • Free On-site Gym
  • Excellent holiday allowance
  • Pension contributions
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme
  • 24-hour personal helpline for employees, providing counselling & information services.
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
  • Our Training Academy provides excellent training and development opportunities for our people.

Client Host in London employer: Portico Corporate Reception Management

Portico is an exceptional employer that fosters a vibrant and inclusive work culture, where hard work and dedication are rewarded. As a Client Host, you will thrive in a dynamic environment, supported by excellent training and development opportunities, while enjoying benefits such as a free on-site gym, generous holiday allowance, and a comprehensive pension scheme. Join us to be part of a diverse family that values your growth and ensures that work is both fun and engaging.
Portico Corporate Reception Management

Contact Detail:

Portico Corporate Reception Management Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Host in London

✨Tip Number 1

Get to know the company culture before your interview. Portico values hard work and a fun environment, so show us how you can fit in! Research their values and think of examples from your past that align with their mission.

✨Tip Number 2

Practice your front of house skills! As a Client Host, you'll be the face of the organisation. Role-play common scenarios with a friend to boost your confidence in handling enquiries and managing schedules.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the role and the team dynamics. This could give you an edge in understanding what they truly value in a candidate.

✨Tip Number 4

Apply through our website for a smoother process! It shows you're genuinely interested and gives you a chance to highlight your skills directly related to the Client Host role. Plus, we love seeing applications come through our platform!

We think you need these skills to ace Client Host in London

Client Facing Skills
Administrative Support
Diary Management
Scheduling and Booking Coordination
Record Keeping
Document Preparation
Communication Skills
Organisational Skills
Time Management
Customer Service Awareness
Multitasking
Filing Systems Management
Proficiency in Microsoft Office
Experience with Booking Systems

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about creating an engaging work environment!

Tailor Your Application: Make sure to tailor your application to the Client Host role. Highlight your relevant experience in administrative support and client-facing roles. We love seeing how your skills match what we're looking for, so be specific about your past achievements!

Keep It Professional: While we encourage a friendly tone, it’s important to maintain professionalism in your application. Use clear language and check for any typos or errors. A polished application shows us that you take pride in your work, which is exactly what we value!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our amazing team!

How to prepare for a job interview at Portico Corporate Reception Management

✨Know the Company Culture

Before your interview, take some time to understand Portico's unique culture. They value hard work, dedication, and a fun working environment. Show that you resonate with these values and can contribute positively to their team.

✨Demonstrate Your People Skills

As a Client Host, you'll be the face of the organisation. Prepare examples of how you've successfully interacted with clients or managed high-pressure situations in the past. Highlight your ability to maintain professionalism while being warm and approachable.

✨Be Organised and Detail-Oriented

Since the role involves managing schedules and maintaining records, come prepared to discuss your organisational skills. Bring examples of how you've efficiently handled multiple tasks or maintained accurate databases in previous roles.

✨Showcase Your Communication Skills

Excellent written and verbal communication is key for this position. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask during the interview to demonstrate your engagement and interest.

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