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- Tasks: Welcome guests, manage meeting rooms, and provide top-notch hospitality services.
- Company: Join a friendly team at Portico in Edinburgh, dedicated to exceptional service.
- Benefits: Enjoy great holiday allowance, pension contributions, and discounts on high street retailers.
- Why this job: Be the face of hospitality and create memorable experiences for clients and visitors.
- Qualifications: Previous catering experience and a passion for customer service are essential.
- Other info: Dynamic role with training opportunities and a supportive work environment.
The predicted salary is between 27000 - 37800 £ per year.
Portico have begun the search for a Hospitality Host to join our small team based within a client floor operation in Edinburgh. The friendly welcome from our Reception and Hospitality team sets the first impressions guests and visitors have of our client’s business, along with the service they receive whilst in the office. So, the role of the Hospitality Host is not just the meet and greet on reception. It includes the delivery and operation of the onsite hospitality, catering, meeting room setup, and IT troubleshooting service.
The main purpose of the successful Hospitality Host will be to provide a friendly and efficient hospitality service at the firm’s offices. They will book the meeting rooms, setting them up for each individual meeting, and host during the meetings themselves, ensuring that all equipment in the room is in working order, whilst providing a high-end food and beverage service to the client’s staff and their visitors.
As well as the hospitality and hosting services to the meeting rooms, the successful Hospitality Host will cover reception and ensure that all relative back of house duties are managed appropriately, such as keeping the pantry clean and operating the cloakroom services.
Hours: 40 hours per week, with shifts from 7:30am-4:30pm or 10am-7pm, Mon-Fri
Salary: £27,000 per annum
Please note that this is a very physically demanding role, that requires the successful candidate to be happy with manual handling and heavy lifting, as they move furniture and partitions around in the setup of the rooms.
Qualifications: The successful Hospitality Host will have previous catering experience, preferably within a high-end corporate environment. They will be hardworking, proactive, with a passion for customer service. They will also maintain a professional appearance and possess the ability to communicate clearly both face to face and over the telephone.
Additional Information:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people.
Hospitality Host employer: Portico Corporate Reception Management
Contact Detail:
Portico Corporate Reception Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Host
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Portico. Check out their website and social media to understand their vibe. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hospitality skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during your interview to demonstrate your passion for customer service.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look professional and polished for your interview. It shows that you take the role seriously and are ready to represent Portico in the best light.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind. Plus, it’s a great opportunity to reiterate your enthusiasm for the Hospitality Host position.
We think you need these skills to ace Hospitality Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. A friendly tone can make a great first impression!
Tailor Your Experience: Make sure to highlight any relevant experience you have in catering or hospitality. We’re looking for someone who’s worked in high-end environments, so connect your past roles to what we do at Portico. It’ll show us you’re the right fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences – it makes it easier for us to see why you’d be a great Hospitality Host!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Portico!
How to prepare for a job interview at Portico Corporate Reception Management
✨Know Your Hospitality Basics
Brush up on your catering and hospitality knowledge before the interview. Be ready to discuss your previous experiences in high-end environments, as this role requires a solid understanding of customer service and food and beverage operations.
✨Showcase Your Communication Skills
Since the role involves face-to-face interactions and telephone communication, practice articulating your thoughts clearly. Think of examples where you’ve successfully communicated with clients or colleagues, especially in a busy environment.
✨Demonstrate Your Proactivity
Prepare to share instances where you took initiative in your previous roles. Whether it was setting up a meeting room or resolving an issue, showing that you can think on your feet will impress the interviewers.
✨Be Ready for Physical Demands
This job is physically demanding, so be prepared to discuss your comfort with manual handling and heavy lifting. You might even want to mention any relevant experiences that showcase your ability to handle such tasks efficiently.
