At a Glance
- Tasks: Welcome visitors and employees, ensuring a top-notch experience in a vibrant corporate setting.
- Company: Join Portico, a diverse and fun-loving team at a leading international bank.
- Benefits: Enjoy great holidays, pension contributions, discounts, and personal support services.
- Other info: Flexible part-time hours with excellent training and career development opportunities.
- Why this job: Be the friendly face of the bank and create memorable connections every day.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 15736 - 15736 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Are you ready to bring your energy, professionalism and people-first mindset to one of the world’s largest international banks? This is your chance to become the welcoming face and trusted support for a prestigious corporate environment where exceptional service is the standard.
We are seeking a Part-Time Colleague Support Host who will take ownership of delivering an outstanding visitor and employee experience at the bank's Glasgow offices. If you thrive in a role where every day brings variety, connection and purpose, this could be the perfect fit.
As a Colleague Support Host, you’ll play a key role in ensuring the bank remains a benchmark for service excellence. Your responsibilities will include:
- Providing a warm, professional welcome to employees, visitors, VIPs and event delegates
- Building genuine relationships with clients and colleagues across the business
- Handling enquiries confidently in person, over the phone and via email
- Maintaining a polished, organised and efficient front-of-house environment
- Supporting day to day operations to ensure a seamless workplace experience
- Upholding the highest standards of customer care and personal service
This is a role where your positivity, initiative and people skills will shine.
Hours: 22.5 hours per week, shifts from 8am-4pm, Mon-Fri
Salary: £15,736.50 per annum
You’ll be a natural communicator who enjoys engaging with people from all walks of life. To succeed, you’ll bring:
- Previous experience in a customer service or front-of-house role (essential)
- Strong organisational skills and a keen eye for detail
- Confidence managing multiple tasks in a fast-paced environment
- A proactive, self-motivated approach with the ability to use your initiative
- A warm, positive attitude and the ability to build rapport effortlessly
If you love being at the heart of a workplace, creating memorable interactions and keeping things running smoothly, you’ll thrive here.
What's in it for you?
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people
Colleague Support Host in Glasgow employer: Portico Corporate Reception Management
Portico is an exceptional employer that fosters a vibrant and inclusive work culture, where hard work and dedication are recognised and rewarded. As a Colleague Support Host in Glasgow, you will enjoy a supportive environment with ample opportunities for personal and professional growth, alongside a comprehensive benefits package that includes generous holiday allowances, pension contributions, and access to a variety of discounts. Join us to be part of a team that values diversity and prioritises creating meaningful connections in a prestigious corporate setting.
Contact Details:
Portico Corporate Reception Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Colleague Support Host in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Portico's values and mission. This way, you can show how your personality and work ethic align with their fun and engaging environment.
✨Tip Number 2
Practice your people skills! As a Colleague Support Host, you'll be the friendly face of the bank. Role-play common scenarios with friends or family to boost your confidence in handling enquiries and building rapport.
✨Tip Number 3
Be proactive during the interview! Share specific examples from your past customer service roles that highlight your organisational skills and ability to manage multiple tasks. This will show them you're ready for the fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and the company. Don’t miss out on this opportunity!
We think you need these skills to ace Colleague Support Host in Glasgow
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your words. Remember, this role is all about creating memorable interactions!
Tailor Your Experience:Make sure to highlight your previous customer service or front-of-house experience in your application. We’re looking for specific examples that showcase your skills and how they relate to the Colleague Support Host role. Tailoring your application can really make you stand out!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Portico Corporate Reception Management
✨Know the Company Culture
Before your interview, take some time to understand Portico's unique culture. They value hard work, dedication, and a fun, engaging environment. Show that you resonate with these values by sharing examples of how you've contributed positively in previous roles.
✨Showcase Your People Skills
As a Colleague Support Host, your ability to connect with people is crucial. Prepare to discuss specific instances where you've built genuine relationships with clients or colleagues. Highlight your warm, positive attitude and how it has helped you succeed in customer service roles.
✨Demonstrate Organisational Skills
This role requires strong organisational skills and the ability to manage multiple tasks. Be ready to talk about how you prioritise tasks in a fast-paced environment. You might even want to share a time when your attention to detail made a significant difference in your work.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer care standards. Think of scenarios where you had to handle enquiries or resolve issues effectively. Practising these responses will help you feel more confident during the interview.
