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- Tasks: Create a positive visitor experience and provide friendly assistance onsite.
- Company: Join Portico, a dynamic company focused on exceptional customer service.
- Benefits: Enjoy great holiday allowance, pension contributions, and exclusive discounts.
- Why this job: Be the go-to person in a vibrant office environment and build lasting relationships.
- Qualifications: Customer service experience and strong multitasking skills are essential.
- Other info: Access excellent training and development opportunities for your career growth.
The predicted salary is between 22800 - 34200 £ per year.
Portico are on the lookout for a Welcome Host, for a multi-tenanted office building in Edinburgh. The overall aim of the Welcome Host is to work alongside the facilities manager and other service providers to create and cultivate a positive visitor experience. The Welcome Host will provide a friendly welcome, customer focused assistance onsite and a fond farewell to create lasting memories for visitors & occupiers. They will have a fantastic knowledge of the building's operations and work closely with the client to innovate regularly.
Shifts: 40 hours per week, shifts from 8am-5pm Mon-Fri.
Salary: £28,500
Qualifications: The successful candidate will have strong attention to detail and the natural initiative to take tasks on automatically. They must be a people person and show good levels of flexibility and adaptability to look after differing client needs. Passionate and an excellent multitasker, the successful candidate will be the go-to person in the building and will need to focus on building strong and lasting relationships with the tenants. Customer service experience is required for the role.
Additional Information:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people.
Welcome Host in Edinburgh employer: Portico Corporate Reception Management
Contact Detail:
Portico Corporate Reception Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welcome Host in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Portico and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Welcome Host, you'll need to be friendly and approachable. Try role-playing with a friend or family member to get comfortable with common customer service scenarios.
✨Tip Number 3
Show off your multitasking abilities! Think of examples from your past experiences where you've juggled multiple tasks successfully. This will demonstrate your adaptability and readiness for the fast-paced environment.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it through our platform. It’s the best way for us to keep track of your application and get you in front of the right people.
We think you need these skills to ace Welcome Host in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can create a positive visitor experience.
Tailor Your Application: Make sure to tailor your application to the Welcome Host position. Highlight your customer service experience and any relevant skills that show you’re the perfect fit for creating lasting memories for our visitors.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experiences without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Portico Corporate Reception Management
✨Know the Building Inside Out
Before your interview, make sure to research the office building and its operations thoroughly. Familiarise yourself with the services offered and any unique features that could enhance the visitor experience. This knowledge will show your initiative and passion for the role.
✨Show Off Your People Skills
As a Welcome Host, you'll be the face of the building, so it's crucial to demonstrate your customer service experience. Prepare examples of how you've successfully interacted with clients in the past, showcasing your ability to create positive experiences and build lasting relationships.
✨Flexibility is Key
Highlight your adaptability during the interview. Be ready to discuss situations where you've had to adjust to changing client needs or unexpected challenges. This will reassure them that you can handle the dynamic environment of a multi-tenanted office.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This not only shows your interest but also gives you a chance to assess if the environment aligns with your values. Think about asking how they measure visitor satisfaction or what innovations they’re looking to implement.
