At a Glance
- Tasks: Welcome visitors and provide exceptional service in a fast-paced environment.
- Company: Join Portico, a diverse and fun-loving team that values hard work and growth.
- Benefits: Enjoy great holidays, pension contributions, and exclusive discounts.
- Other info: Flexible shifts with excellent training and career development opportunities.
- Why this job: Be the face of a prestigious law firm and make every visitor's experience memorable.
- Qualifications: Must be warm, proactive, and detail-oriented with strong communication skills.
The predicted salary is between 27976 - 27976 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Are you a people-focused professional who thrives in a fast-paced corporate environment? Join our dynamic team as a Front of House & Hospitality Host, where you’ll play a key role in shaping the visitor experience for a prestigious law firm in Edinburgh.
About the Role
As the first point of contact for clients and visitors, you’ll deliver exceptional service across reception, hospitality, and event support. This is a hands-on, varied role ideal for someone who enjoys multitasking, takes pride in high standards, and brings warmth and professionalism to every interaction.
Key Responsibilities
- Guest Experience & Reception
- Provide a polished, professional welcome to all visitors.
- Manage incoming calls and emails with confidence and clarity.
- Coordinate meeting room bookings using the UMA system.
- Maintain immaculate reception, lobby, meeting room, and cloakroom areas.
- Operations & Event Support
- Set up and reset meeting rooms, including manual handling of furniture (tables, chairs, partition walls).
- Deliver AV and technical support for meetings and events.
- Manage incoming and outgoing post.
- Provide administrative support such as scanning and data collation.
- Hospitality & Pantry Management
- Prepare and serve lunches and event catering to a high standard.
- Maintain kitchen and pantry cleanliness, including dishwasher operation and clearing service items.
- Conduct weekly stock counts, place orders, and process invoices.
- Ensure compliance with all health, safety, and food hygiene regulations (including fridge temperature logs).
Hours: 40 hours per week, Rotational shifts (7am–4pm, 9am–6pm, or 10am–7pm) Monday - Friday. Candidates must be flexible to meet business needs, including occasional weekend coverage.
Salary: £27,976 per annum
Qualifications
- Customer-Centric: Warm, professional, and confident communicator.
- Proactive: Able to handle last minute requests and stay calm under pressure.
- Physically Capable: Comfortable with regular manual handling and active tasks.
- Detail-Oriented: High standards for cleanliness, organisation, and accuracy.
- Team Player: Collaborative, supportive, and committed to delivering excellent service.
Additional Information
What's in it for you?
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Reception and Hospitality Host in Edinburgh employer: Portico Corporate Reception Management
Portico is an exceptional employer that fosters a vibrant and inclusive work culture, where hard work and dedication are recognised and rewarded. As a Reception and Hospitality Host in the heart of Edinburgh, you will enjoy a supportive environment with ample opportunities for personal and professional growth, alongside a comprehensive benefits package that includes generous holiday allowances, pension contributions, and access to exclusive discounts. Join us to be part of a dynamic team that values diversity and prioritises delivering outstanding service in a prestigious corporate setting.
Contact Details:
Portico Corporate Reception Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception and Hospitality Host in Edinburgh
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Portico Corporate Reception Management. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Portico Corporate Reception Management
Don't be shy about reaching out to Portico Corporate Reception Management directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception and Hospitality Host in Edinburgh
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Portico Corporate Reception Management and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Portico Corporate Reception Management
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
