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- Tasks: Welcome guests, manage meeting rooms, and provide top-notch hospitality services.
- Company: Join a friendly team at Portico in Edinburgh, delivering exceptional service.
- Benefits: Enjoy great holiday allowance, pension contributions, and exclusive discounts.
- Why this job: Be the face of hospitality and create memorable experiences for clients.
- Qualifications: Previous catering experience and a passion for customer service required.
- Other info: Dynamic role with training opportunities and a supportive work environment.
The predicted salary is between 23000 - 30000 £ per year.
Portico have begun the search for a Hospitality Host to join our small team based within a client floor operation in Edinburgh. The friendly welcome from our Reception and Hospitality team sets the first impressions guests and visitors have of our client’s business, along with the service they receive whilst in the office. So, the role of the Hospitality Host is not just the meet and greet on reception. It includes the delivery and operation of the onsite hospitality, catering, meeting room setup, and IT troubleshooting service.
The main purpose of the successful Hospitality Host will be to provide a friendly and efficient hospitality service at the firm’s offices. They will book the meeting rooms, setting them up for each individual meeting, and host during the meetings themselves, ensuring that all equipment in the room is in working order, whilst providing a high-end food and beverage service to the client’s staff and their visitors.
As well as the hospitality and hosting services to the meeting rooms, the successful Hospitality Host will cover reception and ensure that all relative back of house duties are managed appropriately, such as keeping the pantry clean and operating the cloakroom services.
Hours: 40 hours per week, with shifts from 7:30am-4:30pm or 10am-7pm, Mon-Fri.
Salary: £27,000 per annum
Please note that this is a very physically demanding role, that requires the successful candidate to be happy with manual handling and heavy lifting, as they move furniture and partitions around in the setup of the rooms.
Qualifications: The successful Hospitality Host will have previous catering experience, preferably within a high-end corporate environment. They will be hardworking, proactive, with a passion for customer service. They will also maintain a professional appearance and possess the ability to communicate clearly both face to face and over the telephone.
Additional Information:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people.
Hospitality Host in Edinburgh employer: Portico Corporate Reception Management
Contact Detail:
Portico Corporate Reception Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Host in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Portico. Check out their website and social media to understand their vibe. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hospitality skills! Since this role is all about providing top-notch service, think of scenarios where you can demonstrate your customer service experience. Role-play with a friend or family member to get comfortable with common questions and situations you might face.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look professional and polished for your interview. It shows that you take the role seriously and are ready to represent Portico in style.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the Hospitality Host position!
We think you need these skills to ace Hospitality Host in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and customer service. A friendly tone can make a great first impression.
Tailor Your Experience: Make sure to highlight any relevant experience you have in catering or hospitality. We’re looking for someone who’s proactive and hardworking, so share specific examples of how you've excelled in similar roles before.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Portico Corporate Reception Management
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hospitality Host. Familiarise yourself with the specifics of the job description, such as meeting room setups and catering services. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent hospitality, be prepared to share examples of your previous customer service experiences. Think of situations where you went above and beyond to ensure a great experience for guests or clients, as this will highlight your proactive attitude.
✨Dress to Impress
As a Hospitality Host, maintaining a professional appearance is key. Choose an outfit that reflects the high-end corporate environment you'll be working in. Dressing smartly not only shows respect for the interviewers but also sets the tone for how you’ll represent their brand.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, like troubleshooting IT issues or managing a busy reception area. Practise your responses to these scenarios so you can confidently demonstrate your problem-solving skills and ability to stay calm under pressure.
