At a Glance
- Tasks: Be the heartbeat of our community, ensuring a vibrant and positive office experience.
- Company: Join Portico, a leader in creating exceptional workplace environments for prestigious clients.
- Benefits: Enjoy great holidays, pension contributions, discounts, and a supportive helpline.
- Other info: Flexible shifts, with opportunities for personal growth and development.
- Why this job: Make a real impact by enhancing colleague enjoyment and fostering a sense of community.
- Qualifications: Strong people skills, creativity, and experience in corporate or hospitality settings are essential.
The predicted salary is between 30000 - 40000 £ per year.
Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
We are looking for a Community Host to ensure that our client, a prestigious bank, remains a trailblazer for positive visitor experience and service excellence.
The overall function of a Community Host is to “own” their designated space. They will roam their domain, identifying problems; logging issues; booking meeting rooms; completing floor walks; inducting new starters; overseeing health and safety. This list goes on for the daily tasks of this new and exciting role!
In addition to this, they have the opportunity to develop fun, engaging and creative ways to maximise colleague enjoyment of their daily office space, whether that be through charity fundraisers, interactive experiences or simply a moment of reprieve in their busy day.
Shifts: 40 hours per week, 8 hour shift between the hours of 7am and 6pm with unpaid half an hour lunchbreak from, Mon-Fri.
Salary: £36,455 per annum.
Qualifications
People and communication skills
- Have a genuine desire to deliver service and an approachable manner.
- Be a creative thinker, ask questions and find solutions.
- Easily engages in conversation and develops rapport with others.
- Have excellent communication skills with both client and colleagues at all levels of the business.
- Be intuitive and interested in other people.
- Have the ability and personal drive to deliver consistently high standards.
- Have exceptional attention to detail.
- Be adaptable to varied client needs, at times under pressure.
- Capable of handling customer complaints and identifying solutions or escalating as appropriate
- Self-motivated
- Be flexible, proactive and positive attitude.
- Be organized and able to prioritize work effectively, with the ability to multi-task.
- Be a strategic thinker and innovative problem solver.
Skills/Experience
- Experience of working in a corporate/hotel/hospitality environment essential
- Experience in working within vendors and 3rd party suppliers to deliver a service
- Experience within change management desirable
- Experience working with audio visual and conferencing equipment highly desirable.
Additional Information
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Community Host in London employer: Portico Corporate Reception Management
Portico is an exceptional employer that fosters a vibrant and inclusive work culture, where hard work and dedication are rewarded. As a Duty Concierge Manager, you will benefit from excellent training and development opportunities, a generous holiday allowance, and access to a range of employee benefits, all while leading a passionate team in a prestigious luxury residential environment. Join us to make a meaningful impact and enjoy a fulfilling career in a supportive atmosphere that values diversity and personal growth.
Contact Details:
Portico Corporate Reception Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Community Host in London
✨Tip Number 1
Familiarise yourself with the concept of community engagement in a corporate setting. Research how successful companies create a positive visitor experience and think about how you can bring those ideas to life as a Community Host.
✨Tip Number 2
Network with professionals in the hospitality and corporate service sectors. Attend industry events or join online forums to connect with others who have experience in creating engaging workplace environments.
✨Tip Number 3
Prepare to showcase your creativity during the interview. Think of fun and engaging activities you could implement to enhance colleague enjoyment and be ready to discuss these ideas confidently.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of how you've handled challenges in previous roles. Be ready to discuss how you can apply these experiences to ensure a smooth operation as a Community Host.
We think you need these skills to ace Community Host in London
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Community Host. Highlight your ability to create a sense of community and your experience in problem-solving and service excellence.
Tailor Your CV:Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your people and communication skills, as well as any relevant experience in corporate or hospitality environments.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for creating engaging office environments. Use specific examples from your past experiences to demonstrate how you can contribute to the role and the company culture.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Portico Corporate Reception Management
✨Show Your Passion for Community
Make sure to express your genuine belief in the importance of a strong workplace community. Share examples from your past experiences where you contributed to creating a positive environment, whether through events or day-to-day interactions.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific instances where you've identified and resolved issues in a previous role. Highlight your ability to think on your feet and come up with creative solutions, as this is crucial for a Community Host.
✨Engage with the Interviewers
During the interview, actively engage with your interviewers by asking thoughtful questions about their community initiatives. This shows your interest in the role and helps you understand how you can contribute effectively.
✨Highlight Your Communication Skills
Since the role requires excellent communication, be ready to showcase your interpersonal skills. Use examples that demonstrate your ability to connect with people at all levels and handle customer complaints with ease.
