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- Tasks: Welcome guests, manage bookings, and support events in a dynamic law firm environment.
- Company: Join one of the largest law firms globally, based in Cardiff.
- Benefits: Competitive salary, generous holiday allowance, and access to discounts.
- Why this job: Be the face of a prestigious firm and enhance your people skills.
- Qualifications: Bubbly personality, excellent people skills, and experience in client services.
- Other info: Great training opportunities and a supportive work culture.
The predicted salary is between 30000 - 39000 £ per year.
Portico are currently recruiting for an Executive Receptionist (Client Support Executive), based at the Cardiff offices of one of the largest law firms in the world. As a Client Support Executive, you will work across all areas of the Client Support. From providing a friendly welcome at reception to all visitors and guests, to assisting in booking and facilitating onsite meetings and events. You will also get involved with other ad-hoc daily tasks and requests via email, phone and the service desk app.
Hours: Shifts between 8am-5pm from Mon-Fri, with the flexibility required for occasional early/late shifts
Salary: £27,810 per annum
Qualifications:
- Bubbly personality and excellent people skills
- Ability to build long lasting relationships
- Ability to work well under pressure
- Ability to multi-task and manage their day effectively
- Experience of delivering 5-star service within a busy corporate or hotel environment is essential
- Experience in a client services role and previous experience in a law firm would be advantageous
Additional Information:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people
Executive Receptionist in Cardiff employer: Portico Corporate Reception Management
Contact Detail:
Portico Corporate Reception Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Receptionist in Cardiff
✨Tip Number 1
First things first, make sure you know the company inside out. Research Portico and the law firm you'll be working with. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
When you get to the interview, don’t just sit there waiting for questions. Be proactive! Share your experiences in client services and how you've delivered 5-star service before. We want to see your bubbly personality shine through!
✨Tip Number 3
Practice makes perfect! Role-play common interview scenarios with a friend or family member. This will help you feel more confident when discussing how you handle pressure and multi-tasking in a busy environment.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Executive Receptionist in Cardiff
Some tips for your application 🫡
Show Your Personality: We want to see your bubbly personality shine through in your application! Don’t be afraid to let your unique voice come across, as we’re looking for someone who can build relationships and create a welcoming atmosphere.
Tailor Your Experience: Make sure to highlight any relevant experience you have in client services or similar roles. We love seeing how your past experiences can contribute to delivering that 5-star service we pride ourselves on!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the Executive Receptionist role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Portico.
How to prepare for a job interview at Portico Corporate Reception Management
✨Show Off Your People Skills
As an Executive Receptionist, your ability to connect with people is key. During the interview, make sure to highlight your experience in building relationships and providing excellent customer service. Share specific examples of how you've created a welcoming atmosphere in previous roles.
✨Demonstrate Your Multi-Tasking Abilities
This role requires juggling multiple tasks at once, so be prepared to discuss how you manage your time effectively. Bring up instances where you've successfully handled busy periods, such as managing room bookings while assisting guests, to show that you can thrive under pressure.
✨Research the Firm
Understanding the law firm’s culture and values will give you an edge. Do some homework on their recent achievements or community involvement. This knowledge will not only impress your interviewers but also help you tailor your responses to align with their expectations.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in client-facing situations. Think of scenarios where you had to resolve conflicts or handle difficult clients. Practising these responses will help you feel more confident and articulate during the interview.
