At a Glance
- Tasks: Welcome guests, manage front desk tasks, and build relationships daily.
- Company: Join Portico, a diverse company that values hard work and fun.
- Benefits: Great salary, holiday allowance, pension, and discounts on high street retailers.
- Other info: Access to training and development opportunities to help you shine.
- Why this job: Be part of a supportive team and grow your career in a vibrant environment.
- Qualifications: Strong communication skills and a passion for delivering excellent customer service.
The predicted salary is between 28051 - 28051 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Are you an outgoing individual who loves to deal with people every single day and can build relationships with anyone you come across? Do you have a genuine passion for excellent customer service and a strong desire to join a company that puts people first? Are you looking to take your next step in the corporate industry? Then look no further as Portico is now hiring for a Welcome Host, that will support our key office in Bristol!
You will be part of a true family, working in a team of talented individuals that will support you in your self-development and any goals that you might have. The role is diverse. No day is the same as you will have the opportunity to get involved in everything that happens around the front desk. From meet & greet to administration tasks, room bookings and liaising with Office Managers and contractors, you will have the opportunity to hone your skills and acquire new ones.
Shift pattern: 40 hrs Monday – Friday 8am-5pm
Salary: £28,051
Qualifications: The ideal candidate will have excellent computer and communication skills, a proactive attitude, and be able to manage working within a busy environment. A genuine passion for always delivering a 5-star service in this high-end corporate environment is essential.
What's in it for you?
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling and information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people.
Welcome Host in Bristol employer: Portico Corporate Reception Management
Portico is an exceptional employer that prioritises a fun and engaging work culture, where hard work and dedication are rewarded. As a Welcome Host in Bristol, you will be part of a supportive team that values diversity and offers numerous opportunities for personal and professional growth. With excellent benefits including a generous holiday allowance, pension contributions, and access to a comprehensive training academy, Portico ensures that every employee feels valued and empowered to succeed.
Contact Details:
Portico Corporate Reception Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Welcome Host in Bristol
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Portico Corporate Reception Management. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Portico Corporate Reception Management before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Welcome Host in Bristol
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Portico Corporate Reception Management:Your cover letter is your chance to shine! Tell us why you want to work at Portico Corporate Reception Management specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Portico Corporate Reception Management!
How to prepare for a job interview at Portico Corporate Reception Management
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
