At a Glance
- Tasks: Be the friendly face of our office, welcoming guests and ensuring a smooth experience.
- Company: Join Portico, a diverse and fun-loving company that values hard work and growth.
- Benefits: Enjoy competitive salary, excellent holiday allowance, and discounts on high street retailers.
- Other info: Great training opportunities and a supportive team culture await you!
- Why this job: Make memorable experiences for visitors while developing your skills in a dynamic environment.
- Qualifications: Customer service experience and a passion for creating exceptional experiences.
The predicted salary is between 26632 - 26632 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
We have an exciting opportunity for an enthusiastic front of house colleague to join our fantastic team as a Reception & Event Host (Colleague Support Host). As a key member of our Colleague Support Team, you will play a pivotal role in delivering an exceptional workplace experience for our client and visitors. Acting as the first point of contact, you will help create a welcoming, professional, and engaging environment while supporting the smooth day-to-day operation of a flagship corporate office. This is a varied and dynamic position, offering exposure to multiple aspects of workplace and facilities management, where no two days are the same.
Key ResponsibilitiesAs a Receptionist / Colleague Support Host, you will support a range of workplace and client-facing services, including:
- Managing the Main Reception and Front Desk operations
- Delivering a first-class visitor and guest experience
- Supporting the Executive Client Meeting Suite and internal meeting rooms
- Providing floor management support alongside the Property Services Team
- Assisting with basic AV and technology support for meetings and events
- Supporting the planning and delivery of workplace events and hospitality requirements
- Managing guest registration and meeting room bookings
- Building strong relationships with clients, colleagues, and external visitors
- Ensuring the office environment remains professional, welcoming, and well-presented
- Responding efficiently to multiple requests while maintaining exceptional service standards
Shifts: 37.5 hours per week, Monday - Friday, Shifts between 8am - 5pm
Salary: £26,632 + free meal on shift
QualificationsWe're looking for someone who thrives in a customer-focused environment and takes pride in delivering outstanding service. You'll be a natural people person who enjoys creating memorable experiences for colleagues, clients, and visitors alike. You will be professional, approachable, and committed to maintaining the highest standards of service, helping us deliver a truly exceptional workplace experience every day.
The ideal candidate will have:
- Previous experience in a customer service, front-of-house, reception, or hospitality role (essential)
- Excellent communication and interpersonal skills
- Exceptional attention to detail
- A proactive and flexible approach to work
- A positive, can-do attitude
- The ability to build rapport and trusted relationships quickly
- Strong organisational skills and the ability to prioritise workloads
- Confidence managing multiple requests and competing priorities
- Basic AV or technology support knowledge (desirable but not essential)
What's in it for you?
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people.
Reception & Event Host in Belfast employer: Portico Corporate Reception Management
Portico is an exceptional employer that fosters a vibrant and inclusive work culture, where hard work and dedication are rewarded. As a Duty Concierge Manager, you will benefit from excellent training and development opportunities, a generous holiday allowance, and access to a range of employee benefits, all while leading a passionate team in a prestigious luxury residential environment. Join us to make a meaningful impact and enjoy a fulfilling career in a supportive atmosphere that values diversity and personal growth.
Contact Details:
Portico Corporate Reception Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception & Event Host in Belfast
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Portico Corporate Reception Management. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Portico Corporate Reception Management
Don't be shy about reaching out to Portico Corporate Reception Management directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception & Event Host in Belfast
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Portico Corporate Reception Management and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Portico Corporate Reception Management
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
