At a Glance
- Tasks: Be the friendly face of our company, providing top-notch customer service and support.
- Company: Join Portico, a diverse and fun-loving team that values hard work and growth.
- Benefits: Enjoy great holidays, pension contributions, and exclusive discounts on high street retailers.
- Other info: Flexible part-time hours with excellent training and development opportunities.
- Why this job: Make a real difference by creating exceptional experiences for our clients every day.
- Qualifications: Passion for service, strong communication skills, and a knack for attention to detail.
The predicted salary is between 15725 - 15725 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
We are currently recruiting for a part-time Guest Services Host to join our team on a 1-year fixed term contract, based in the Belfast offices of a client in the financial services industry!
Working alongside another Guest Services Host, the successful candidate will be the first point of contact for all queries. They will also work closely with the firm’s staff, as well as other service partners to provide the best possible level of customer service to all.
Conveying an attitude where no request is too big and no detail is too small, the successful Guest Services Host will provide a friendly, larger than life welcome, whilst remaining security conscious. They will also know the difference between being discreet and going the extra mile to anticipate the needs of their guests.
Hours: 24 hours per week, between 8 am – 5 pm Mon-Wed
Salary: £15,725
Qualifications: We are looking for a friendly and passionate candidate with a passion for service and attention to detail. They must be willing to go above and beyond to create exceptional experiences for our clients, as well as possessing strong organisational, communication skills and demonstrating a keen level of pro-activity with a range of tasks. The ideal candidate must have a proven track record in delivering outstanding customer service.
Additional Information:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people
Guest Service Host in Belfast employer: Portico Corporate Reception Management
Portico is an exceptional employer that fosters a vibrant and inclusive work culture, where hard work and dedication are recognised and rewarded. Located in the heart of Belfast, our team enjoys a range of benefits including generous holiday allowances, pension contributions, and access to extensive training and development opportunities, ensuring that every employee can grow and thrive in their career. With a focus on creating a fun and engaging environment, we empower our staff to deliver outstanding customer service while enjoying unique perks like a Recommend a Friend Bonus Scheme and discounts at numerous retailers.
Contact Details:
Portico Corporate Reception Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Service Host in Belfast
✨Tip Number 1
Get to know the company culture! Before your interview, check out Portico's values and how they treat their team. This will help you connect with them and show that you're a great fit for their fun and engaging environment.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Being able to share these stories will demonstrate your passion for service and attention to detail during the interview.
✨Tip Number 3
Be proactive! When you get the chance to ask questions in your interview, think about what guests might need and how you can anticipate those needs. This shows you're already thinking like a Guest Services Host!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make it happen!
We think you need these skills to ace Guest Service Host in Belfast
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you can bring a friendly vibe to our team.
Tailor Your Application:Make sure to tailor your application to the Guest Service Host role. Highlight your relevant experience and skills that match what we’re looking for, like your attention to detail and ability to go above and beyond for guests.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our Portico family!
How to prepare for a job interview at Portico Corporate Reception Management
✨Know the Company Culture
Before your interview, take some time to understand Portico's unique culture. They value hard work, dedication, and a fun working environment. Show that you resonate with these values and can contribute positively to their team.
✨Demonstrate Your Customer Service Skills
As a Guest Service Host, you'll be the first point of contact for guests. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to anticipate needs and provide exceptional service.
✨Showcase Your Attention to Detail
Portico is looking for someone who pays attention to the little things. During the interview, mention specific instances where your attention to detail made a difference in your previous roles. This will show that you understand the importance of this quality in providing great service.
✨Be Ready to Discuss Teamwork
You'll be working closely with another Guest Services Host and various staff members. Be prepared to talk about your teamwork experiences. Share how you collaborate effectively and support your colleagues to create a welcoming environment for guests.
