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For Companies At a Glance
- Tasks: Lead the admin team in managing occupational health tasks and ensuring compliance.
- Company: Join a top-rated EAP and OH provider, supporting millions across the UK & Ireland.
- Benefits: Enjoy 25 days holiday, health perks, and fun weekly social events.
- Why this job: Perfect for those who love challenges and want to grow in a supportive environment.
- Qualifications: Strong organisational skills, communication abilities, and experience in data management required.
- Other info: This role offers a unique chance to make a real impact in health administration.
The predicted salary is between 36000 - 60000 £ per year.
Posted On: 12th July 2024
Step into a pivotal role as a Lead Occupational Health Administrator! My client is seeking a skilled professional to lead their administrative team in managing all aspects of occupational health.
The Opportunity
This is a once-in-a-career opportunity for an exceptional occupational health professional to join a clinically led business, the industry-leading EAP (Employee Assistance Programme) and OH (Occupational Health) provider. Supporting over 80,000 organisations and 13 million lives across the UK & Ireland, they have been recognized as one of The North West’s Top 100 Best Companies to work for and Top 10 in Health & Social Care.
The Role
You will support the Occupational Health manager in achieving objectives, ensuring client responses meet SLA standards. Reporting to the manager, the role is suited to someone with administrative experience, responsible for monitoring KPIs, conducting quality assessments, and ensuring team compliance with clinical governance.
Day-to-Day Responsibilities
- Ensure all individual and team KPIs are adhered to daily, weekly, and monthly.
- Conduct regular catch-ups, participate in monthly meetings, reviews, and 1-1s.
- Liaise with the occupational health manager for feedback and improvements.
- Perform quality assessments and provide feedback to administrators.
- Investigate complaints and liaise with clients and service managers regarding service issues.
- Manage team absence, sickness, and lateness, ensuring proper documentation.
- Accurately enter clinical data daily into a secured CRM system.
- Manage ongoing Occupational Health referrals to meet SLAs.
- Coordinate with employers, employees, and practitioners on administrative queries.
- Collaborate with other departments to support business growth.
- Follow ISO and SQOHS policies to maintain quality and compliance.
- Perform additional tasks as assigned by management.
Qualifications and Skills
- Excellent organizational skills with the ability to prioritize and meet deadlines.
- Proven track record of exceeding KPIs and targets.
- Strong written and verbal communication skills.
- High computer literacy (Word, Excel).
- Experience in communication with management.
- Ability to work independently and maintain confidentiality.
- Experience in data entry, scheduling, and diary management.
Benefits
- 25 days’ holiday plus bank holidays, with increases after 2 and 5 years.
- Day off on your birthday.
- Health and wellness benefits, including private medical insurance after 5 years.
- Retirement plans, life insurance, and profit sharing schemes.
- Additional schemes like season ticket loans, cycle to work, and employee assistance.
- Weekly social events and company incentives.
Why Join Our Team?
If you enjoy challenges, have enthusiasm for learning, and thrive in a fast-paced environment, this is an excellent opportunity. The company invests in training and development to support your career growth. If you\’re ambitious, focused, and a confident communicator, you\’ll find unlimited opportunities here.
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Occupation Health Administrator employer: Portfolio Group
Contact Detail:
Portfolio Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Occupation Health Administrator
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) relevant to the role. Understanding what metrics are important will help you demonstrate your ability to meet and exceed these targets during interviews.
✨Tip Number 2
Network with professionals in the occupational health field. Attend industry events or join online forums to connect with others who can provide insights into the role and potentially refer you to opportunities.
✨Tip Number 3
Research the company’s values and recent achievements, especially their recognition as one of The North West's Top 100 Best Companies. This knowledge will allow you to tailor your conversations and show genuine interest during interviews.
✨Tip Number 4
Prepare examples from your past experience that showcase your organisational skills and ability to manage multiple tasks. Being able to discuss specific instances where you successfully met deadlines or improved processes will set you apart.
We think you need these skills to ace Occupation Health Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in occupational health administration. Focus on your organisational skills, ability to meet KPIs, and any previous roles that involved data entry or team management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've exceeded targets in past positions and how your skills align with the responsibilities outlined in the job description.
Highlight Communication Skills: Since strong written and verbal communication skills are essential for this role, provide examples in your application of how you've effectively communicated with management and teams in previous jobs.
Showcase Your Commitment to Compliance: Emphasise your understanding of clinical governance and compliance standards. If you have experience following ISO or similar policies, make sure to include that in your application to demonstrate your fit for the role.
How to prepare for a job interview at Portfolio Group
✨Showcase Your Organisational Skills
As an Occupational Health Administrator, you'll need to demonstrate excellent organisational skills. Be prepared to discuss specific examples of how you've prioritised tasks and met deadlines in previous roles.
✨Prepare for KPI Discussions
Since the role involves monitoring KPIs, it's crucial to understand what these are and how you've exceeded them in the past. Bring data or examples that highlight your achievements in this area.
✨Communicate Effectively
Strong written and verbal communication skills are essential. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you've effectively communicated with management and team members in previous positions.
✨Familiarise Yourself with Compliance Standards
Understanding ISO and SQOHS policies is important for this role. Research these standards and be prepared to discuss how you have adhered to compliance in your past work experiences.
