At a Glance
- Tasks: Lead a dynamic office team and manage commercial operations for growth.
- Company: Join a thriving company in the fenestration and construction sector.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Opportunity for continuous improvement and professional growth.
- Why this job: Make a real impact by improving efficiency and customer satisfaction.
- Qualifications: Experience in office management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
The Opportunity
Our client is seeking an experienced Office Manager to lead their commercial office and support the continued growth of the business. This is a hands-on leadership role combining office management, estimating and commercial decision-making. You'll oversee the quoting and order processing function, lead a customer-focused team and work closely with Sales, Technical and Production to improve performance, efficiency and customer satisfaction.
Key Responsibilities
- Commercial & Operational Management
- Lead and develop the commercial office team.
- Support complex quotations and technical enquiries.
- Manage workflow, priorities and resource allocation.
- Ensure quotations and orders are processed accurately and efficiently.
- Drive continuous improvement across office operations.
- Team Leadership
- Coach, mentor and develop the office team.
- Conduct performance reviews and support ongoing training.
- Promote a culture of accountability, teamwork and excellent customer service.
- Performance & Customer Service
- Monitor KPIs including quote turnaround, order accuracy and response times.
- Improve quotation conversion and operational performance.
- Build strong relationships with internal departments and ensure a consistently high level of customer service.
- Systems & Compliance
- Support business system improvements and process development.
- Maintain Health & Safety and company compliance standards.
About You
You'll be an organised and commercially aware leader with experience managing a busy office within the fenestration, glazing, aluminium or construction sector. Office management or commercial management experience. Estimating, quotation or order processing knowledge. Strong leadership and people development skills. Excellent organisational and communication abilities. A proactive approach with a focus on continuous improvement.
Key Skills
- Office Management
- Team Leadership
- Estimating & Quotation
- Order Processing
- Commercial Awareness
- Customer Service
- KPI Management
- Process Improvement
- CRM / ERP Systems
Senior Estimator/Office Manager in Witham employer: Porterhouse Recruitment
Join a well-established manufacturer in the fenestration industry as an Aftersales Administrator in Watford, where you will thrive in a supportive team environment dedicated to delivering exceptional customer service. With competitive salary offerings and a Monday to Friday work schedule, this role not only provides a chance to utilise your technical expertise but also offers opportunities for professional growth within a dynamic and collaborative workplace. Experience the satisfaction of resolving customer issues efficiently while being part of a company that values its employees and fosters a culture of excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Estimator/Office Manager in Witham
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Porterhouse Recruitment, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Senior Estimator/Office Manager at Porterhouse Recruitment.
We think you need these skills to ace Senior Estimator/Office Manager in Witham
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Porterhouse Recruitment
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
