Client Services Account Manager in Reading

Porterhouse Medical

Porterhouse Medical is a global insights and healthcare communications agency with a reputation for excellence. We work with some of the largest pharmaceutical companies in the world, helping them to connect with a global audience of healthcare professionals and patients, with a focus on improving people’s lives.

Our growing, expert team is the perfect blend of science and creativity. We have editors, strategists, medical writers, client services managers and designers, who all work closely together on a variety of projects to ensure they are completed to the highest standard for our clients. Our core values, which form our Porterhouse PATH (Passion, Ambition, Togetherness and Humour), are built into our daily working lives and contribute to our culture and strong relationships.

Porterhouse Medical is part of SCIRIS, a global family of agencies delivering exceptional healthcare communications and consultancy services. SCIRIS connects best-in-class capabilities to achieve success across therapeutic categories and all phases of brand development through offering bespoke programmes in healthcare communications, health economics and outcomes research, creative and brand strategy, medical compliance, and insights. Together we are united by our ability to deliver intelligent solutions, inspired by science.

Account Manager (UK office) – Job description

We are currently looking for an Account Manager to join our busy client services team. The successful candidate will have exceptional problem-solving, project management and diplomacy skills. Strong face‑to‑face and written communication skills and a proven ability to develop lasting client relationships are also essential.

The successful candidate should be prepared to work in a fast‑paced, creative environment with occasional opportunities for travel.

Key Responsibilities

• Working closely with clients and healthcare professionals to understand their needs and translate these into opportunities for the development of high‑quality medical communication solutions
• Proactively driving projects forward and seeing them through to completion in a timely manner
• Working closely with internal teams at Porterhouse Medical to manage priorities and ensure that solutions are delivered to the highest standard
• Proactively managing project scope and budgets to ensure that any issues are communicated to clients and that project profitability is maintained
• Developing an understanding of new therapy areas quickly and comprehensively, inspiring confidence with clients
• Identifying opportunities for new business within existing accounts
• Supporting new business initiatives, including attendance and presentation at pitch meetings
• Training and developing Account Executives, and conducting performance reviews and appraisals

Desired background and skills

We are looking for the very best life sciences graduates in order to maintain our reputation as a first‑class medical communications agency delivering scientific programmes of the highest quality.

Skills, attributes and qualifications

• A bachelor’s degree (2:1 or higher) and a strong academic record
• At least 2 years of experience in a client services role in a medical communications agency or pharmaceutical company
• Strong literacy and numeracy skills, and excellent attention to detail

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Consulting

Industries

Public Relations and Communications Services