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- Tasks: Support the management team with scheduling, document preparation, and event coordination.
- Company: Join Porterbrook at the Long Marston Rail Innovation Centre, a leader in rail innovation.
- Benefits: Enjoy competitive salary, flexible working, and professional development opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Be part of a passionate team shaping the future of UK rail with innovative technologies.
- Qualifications: A-Level education and experience in business support or similar roles required.
The predicted salary is between 40000 - 50000 £ per year.
Porterbrook is on an exciting journey at the Long Marston Rail Innovation Centre in Warwickshire, and we are looking for outstanding people to be a part of our team at the 135-acre site. We are investing £75m into the future of rail at the Long Marston Rail Innovation Centre - a major commitment that includes the development of the UK’s only continuous test loop. This investment will see the site play a pivotal role in the future of the UK’s railway, as an exceptional facility to test and trial new traction technologies, securely store rolling stock and provide training in a live environment.
The UK’s first hydrogen-powered passenger train was built and is being tested by Porterbrook here, and we are also the home of the country’s largest outdoor rail exhibition, Rail Live. Our small, close-knit and passionate team based at the site ensures that everything runs smoothly across Long Marston Rail Innovation Centre each day, and we have some exciting opportunities to join them.
The Porterbrook group of companies is wholly owned by supportive long-term institutional investors, fully committed to the future of the UK rail sector.
About the role
A great opportunity for an exceptional Business Support Manager to join the Porterbrook team.
Role Purpose
The Business Support Manager will provide high quality, proficient and comprehensive support to the management team enabling the Long Marston site to operate effectively.
Key Responsibilities
- Provide thorough administrative oversight to the Long Marston management team with regards to the team schedule, meeting arrangements, facilities booking & event management.
- Meeting facilitation including agendas, minutes, tracking of deadlines & reminders to achieve target dates.
- Co-ordination & timely preparation of documents, reports & presentations for the site management team.
- Provide administrative support to the General Managers including diary management & emails, drafting responses & organising important communications.
- Support & facilitate VIP & all other meetings by liaising with the site management team, ensuring requirements have been wholly understood.
- Act as first point of contact for both internal and external events on site, escalating any issues or decision points as necessary.
- Work with the management team to ensure the corporate presentational standards expected at Long Marston are being upheld.
- Manage site financial processes, with support from the Finance Department, ensuring all customers are accurately invoiced for services according to the terms of their contract and the effective rate card.
- Manage payments for all services onto site, maintaining an expenditure tracker to monitor spend vs budget.
- Raise and receipt requisitions in line with the Porterbrook processes, ensuring these are created in good time and are approved in line with the delegated authorities.
- Co-ordinate the inputs for payroll relating to all Long Marston based staff.
- Co-ordinate onboarding of new starters, including induction, site/building access, workspace set up & workwear.
- Manage PPE, stationery and all other consumables for the site, maintaining a good supply of all items at all times.
Skills / Experience
What you’ll need to have:
- Educated to A-Level or equivalent.
- Extensive experience in a Business Support Manager or similar role.
- Experienced in handling financial and other confidential information.
- Practised in communicating effectively at all levels with both internal and external stakeholders.
It would be great if you also had:
- Strong coordination skills with the ability to manage multiple activities individually and across a team.
- Excellent organisational skills.
- Outstanding interpersonal & communication skills.
- Ability to operate within a team and under their own initiative.
- Strong attention to detail.
- Excellent people management skills.
- Highly proficient in using MS applications - including Word, Excel, PowerPoint.
A great place to work
People are the heart of Porterbrook. Our close-knit team is diverse, supportive and flexible. We have a collaborative work ethic both within the company and with our customers and suppliers. In recognition of this we have been awarded:
- Investors in People Gold accreditation.
- Investors in People We Invest in Wellbeing Gold accreditation.
- National Rail Awards 2023 Fleet Achievement of the Year.
- National Rail Awards 2023 Safety Achievement of the Year.
These accolades reflect the company’s dedication to creating a supportive and inclusive workplace where employees are empowered to thrive.
Our benefits
We are seeking the very best talent to join the team, and offer an excellent salary, along with bonus and benefits. This is a fantastic opportunity to join a great organisation with outstanding people and a road map for the future to grow and develop the business. Some of our benefits are listed below:
- 1.5x employer contributory pension scheme.
- Financial wellbeing support.
- Flexible working.
- Enhanced family friendly policies.
- Adoption & Shared Parental Leave benefits.
- Enhanced Armed Forces policies.
- Ongoing support with professional and personal development.
- Long service awards.
- Porterbrook Star awards.
- Healthcare cash plan.
- 25 days annual leave + Bank Holidays + option to buy and sell up to 5 days additional leave.
- Additional days annual leave for long service.
- Season ticket loan.
Should you be suitable for the role, the full benefits package will be discussed in more detail during your screening call.
Equal Opportunities
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us on our journey.
Accessibility
We’re committed to helping you perform at your best throughout the recruitment process. If you have a disability or need any reasonable adjustments during the application and selection stages, please get in touch with us. We’ll be happy to discuss how we can assist.
To apply
Please follow the link at the top of this page to send your CV and a covering email with full details of why you would be a great addition to the Porterbrook team, along with details of your current salary and notice period. This vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
What happens next?
Once your application has been reviewed, our recruitment team will be in contact. Our interview process is typically two stages to ensure a thorough evaluation while providing a chance for you to showcase your skills and fit for our team. This approach allows us to engage in meaningful discussions, assess your qualifications more comprehensively, and ensure a mutual alignment with our company values. If you’re ready to take the next step in your career, we look forward to meeting you!
Business Support Manager - Long Marston in Shadwell employer: Porterbrook
Contact Detail:
Porterbrook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Manager - Long Marston in Shadwell
✨Tip Number 1
Network like a pro! Reach out to current employees at Porterbrook or others in the rail industry. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company and its projects. Knowing about the Long Marston Rail Innovation Centre and its initiatives will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! As a Business Support Manager, you'll need to interact with various stakeholders. Mock interviews with friends can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Porterbrook team.
We think you need these skills to ace Business Support Manager - Long Marston in Shadwell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Manager role. Highlight relevant experience and skills that match the job description, like your organisational skills and financial management experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Long Marston. Share specific examples of how you've successfully supported management teams in the past.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure to demonstrate your communication skills in your application. Use clear and concise language, and don’t forget to proofread for any errors!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at Porterbrook
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Manager. Familiarise yourself with the key tasks mentioned in the job description, like coordinating schedules and managing financial processes. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare Real-Life Examples
Think of specific situations from your past work experience where you've successfully managed multiple activities or handled confidential information. Be ready to share these examples during the interview to illustrate your skills and how they align with what Porterbrook is looking for.
✨Showcase Your Communication Skills
As a Business Support Manager, effective communication is crucial. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewers about their team dynamics or the company's future plans, which shows your engagement and interest.
✨Dress the Part and Be Professional
First impressions matter! Dress smartly for the interview to reflect the corporate standards expected at Long Marston. Being professional not only boosts your confidence but also sets a positive tone for the meeting. Remember, you're not just interviewing for a job; you're also representing yourself as a potential ambassador for the company.