Technology Trainer

Hybrid working - 1-2 days in the Oxford office

Salary - up to £36,775 per annum plus benefits

Portare Solutions is pleased to be working exclusively with a valued client to find them a brilliant Technology Trainer. This is a great role where you'll make a real difference!

Are you passionate about all things tech and love sharing your knowledge? Do you get a kick out of seeing people level up their IT skills? If that's you, then get ready – this could be your next move.

Our client is all about valuing their people and their development, and you'll be right at the heart of it, designing and delivering training on a variety of IT topics.

What you'll be doing:

• Delivering training sessions, workshops, and seminars on various IT topics to employees at different levels within the organisation.
• Designing and developing training programs and materials to meet the organisations IT training needs.
• Conducting training needs assessments to identify skill gaps and develop appropriate training solutions.
• Evaluating the effectiveness of training programs through assessments, feedback, and performance metrics to ensure continuous improvement.
• Collaborating with subject matter experts and stakeholders to gather and validate training content and materials.
• Staying updated with the latest industry trends, technologies, and best practices in order to incorporate relevant information into training programs.
• Providing one-on-one coaching and support to employees who require additional assistance or guidance in IT-related areas.
• Assisting in the implementation and adoption of new technologies by providing training and support to end-users.
• Developing and maintaining training documentation, manuals, and online resources for easy reference and self-guided learning.
• Staying informed about new software releases, updates, and advancements in order to incorporate them into training programs.

What you'll need:

• Strong knowledge and expertise in various IT domains, including but not limited to software applications, hardware, networks, cybersecurity, databases, and cloud computing.
• Excellent communication and interpersonal skills, able to chat with anyone and everyone.
• A real passion for making training the best it can be.
• Excellent organisation and prioritisation skills – you're a master juggler!
• Proficiency in instructional design methodologies and adult learning principles.
• Demonstrable experience with designing and delivering both in-person and online training programs.
• Problem-solving and critical thinking abilities, with a focus on finding innovative solutions to technical challenges.
• Ability to adapt training approaches to cater to different learning styles and skill levels.
• Familiarity with training evaluation methods and tools to measure the effectiveness of training programs.
• Proficiency in using training software and tools, such as learning management systems (LMS), e-learning authoring tools, and multimedia software.
• A proper eye for detail in all training materials and documentation.
• Formal Qualification in Information Technology, Computer Science, or a related field (ITIL).
• Demonstrable experience working as an IT Trainer.
• Certification in instructional design or training methodologies is preferred.
• Industry certifications in relevant IT areas, such as Microsoft Certified Trainer (MCT) highly desirable.
• Demonstrable experience with project management and the ability to manage multiple training initiatives simultaneously.
• Familiarity with learning management systems and e-learning platforms.

Excellent communication and presentation skills, with the ability to engage and inspire learners and the ability to work independently and as part of a team, with a strong commitment to professional development and staying up-to-date with industry trends and advancements.