Portaramp is a well-established access solutions business based in Thetford, Norfolk, specialising in the design and manufacture of high-quality portable ramps and storage solutions for the vehicle, building and transport sectors, with a particular focus on the rail industry.
With an established customer base across the UK and a growing presence in Europe, we are committed to delivering reliable, high-quality products and excellent customer service. We take pride in providing practical, innovative access solutions that meet our customers' needs, with a strong focus on safety, quality and continuous improvement.
Job specification:
We are looking for a practical and customer-focused Installation & Recertification Field Engineer to install, maintain, inspect and recertify Portaramp products at customer sites across the UK. This is a field-based role involving regular UK-wide travel and overnight stays
Key Responsibilities:
- Install products at customer sites in line with customer requirements and company standards.
- Carry out planned preventative maintenance, inspections, recertification and remedial repairs.
- Complete accurate site inspection and audit reports using the company app, identifying non-compliant products and recording findings.
- Ensure all work complies with company Health & Safety, Environmental and Quality policies.
- Deliver excellent customer service and maintain professional relationships with clients.
- Communicate effectively with customers, colleagues and management to ensure work is completed efficiently.
- Undertake training on additional Kee Safety Group products and services.
- Support factory operations and other business activities when required.
- Travel throughout the UK, including regular overnight stays.
- Undertake other reasonable duties as directed by your manager.
Skills and Qualifications:
- Full and valid UK driving licence.
- Good practical and problem-solving skills.
- Ability to use hand tools safely and willingness to learn to use power tools.
- Good written and verbal communication skills.
- Ability to complete accurate reports and use digital applications.
- Experience in installation, maintenance, engineering or field service.
- Relevant technical or engineering qualifications.
- Experience working in the rail, transport, construction or access solutions sectors.
Person Specification:
- Able to travel nationally including overnight stays
- Professional, reliable and customer-focused approach.
- Ability to work independently, use initiative and manage workload effectively.
- Strong attention to detail and commitment to delivering quality work.
- Flexible approach and willingness to support different areas of the business.
- Commitment to safe working practices and continuous learning
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