Quality Assurance Manager in Glasgow

Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning to threat neutralisation, our platforms cover all levels from very short‑range systems to extended protection across the entire battle‑space including Airspace Mobility Solutions, Vehicles and Tactical Systems, Missile Defence, Optronics, and Radar.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better and keep us safer. We innovate across the major industries of Aerospace, Defence, Security, and Space.

Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part‑time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

What The Role Has To Offer:

• Customer‑focused/facing with plenty of variety, interacting with all areas of the business
• Exciting challenge acting as the voice of the customer
• Hybrid working (3 days on site per week)
• We will also pay for your CQI membership and support formal certified training where appropriate e.g. lead auditor training

What does your day look like?

• Planning and performing project audits and surveillance activities in accordance with the Project Quality Plans and audit strategy
• Acting as the customer's representative inside the project or bid team and looking to maximise customer satisfaction and support any actions
• Managing and analysing reports to continually improve quality within the project, and ensure the quality performance is managed and reported to meet project time‑scales
• Encouraging and developing best practice, promoting a quality culture and environment of continuous improvement

About You:

• Possess excellent organisation, time and project management skills to deliver on time against competing priorities
• Be an excellent communicator and collaborator in order to build relationships with key stakeholders
• Be a problem‑solver with the ability to resolve complex issues in varied contexts
• Possess the ability to analyse, design and implement process improvements
• Be a critical thinker with sound judgement

This role will require SC Clearance. It would be advantageous if currently held; however, if not currently held, it is a requirement that the successful applicant will undergo, achieve, and maintain SC Clearance.

Benefits:

At Thales, we strive to create an environment where you can prioritise your wellbeing and have designed our benefits to give you the flexibility and power to do so. Our core benefits include a pension plan, private medical insurance, life assurance, income protection as well as an employee assistance programme. In addition, our flexible benefits platform gives you the power to customise your benefits to suit your needs. You can choose to add a number of optional benefits including healthcare cash plan, health assessments, family cover private medical insurance, buying/selling annual leave, gym membership discounts, and much more.

You can also enjoy exclusive access to our discount site! Alongside a competitive base salary, we offer a variable compensation plan bonus, 27 days annual leave + 1 company day + UK public holidays, a Friday lunchtime finish as well as the opportunity to volunteer up to 3 days to support local charities/communities in which we work.

Please note the role’s advertised period will be extended over the holidays; interviews are intended to take place after the new year. In line with Thales’ Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro‑diverse applicants or those with a disability or long‑term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.

Great journeys start here, apply now!