Manufacturing Support Technician in London

We are seeking a Technical Operations specialist to support the smooth running of our manufacturing operation, covering goods receiving and stores, quality/testing lab activities, and production planning coordination. This is a hands‑on role suited to someone with practical manufacturing experience who is comfortable moving between the stores, the lab, and the shop floor to keep production running to plan.

Tasks and Responsibilities

• Manage goods receiving processes, including inspection, booking‑in, and stores control of incoming materials and components.
• Maintain accurate stores records, stock levels, and traceability in line with manufacturing and quality requirements.
• Carry out QC/testing lab activities, including inspection and release testing of incoming materials, in‑process components, and finished goods.
• Maintain lab records and test documentation to the standard required for medical device manufacturing.
• Support production planning and scheduling, ensuring material availability aligns with the production plan.
• Coordinate with Supply Chain to flag material shortages, delays, or quality issues that could affect the production schedule.
• Support production readiness by ensuring materials are available, inspected, and released ahead of scheduled builds.
• Escalate stores, lab, or planning issues to the Lead – Manufacturing Operations & Delivery in a timely manner.
• Ensure all goods receiving, stores, and lab records are completed accurately and consistently.
• Support and maintain SOPs and work instructions relating to goods receiving, stores, and lab testing processes.
• Participate directly in manufacturing activities and production support when required.
• Collaborate cross‑functionally with Manufacturing, Quality, Supply Chain, and Engineering teams.

Qualifications

• Relevant experience in a goods receiving, stores, or materials‑handling role within a manufacturing environment.
• Hands‑on experience in a QC or testing lab, including inspection and release testing.
• Working understanding of production planning and scheduling processes within a manufacturing operation.
• Experience maintaining accurate records and documentation in a controlled or regulated environment.
• Comfortable working across stores, lab, and shop‑floor activities in a hands‑on, fast‑paced environment.
• Strong attention to detail and organisational skills.
• Good communication skills and ability to work cross‑functionally.

Desirable

• Experience within medical device, pharmaceutical, or other regulated manufacturing environments.
• Familiarity with medical device manufacturing requirements (e.g. ISO 13485, GMP, or equivalent).
• Experience with stock/inventory management systems or ERP/MRP software.
• Familiarity with production planning tools or SIOP processes.
• Experience with incoming inspection, sampling plans, or supplier quality processes.

We offer a competitive salary and benefits package.