Description Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? Portakabin are looking for an IT Analyst to join our HR team based at our Head office in York. As an experienced IT Analyst you will investigate, resolve and report problems with technology systems and processes. Role Details: • Annual salary up to £35,000 dependent on skills and experience, Potential annual-on-target bonus of up to 2.5% subject to business performance • Role based: Portakabin Ltd, York, YO32 9PT (Hybrid working, available after successful completion of probation. Role will be on site during probation) • Contract type: Permanent • Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year. In this role as IT Analyst, you will be required to: • Deliver service excellence by responding promptly to user requests and enquiries. • Monitor and resolve tickets submitted through the in cident management system, escalating where appropriate. • Installation of business line applications to devices, ensuring the installation is successful and compliant with licensing requirements. • Liaise with IT teams and stakeholders to collate, record, analyse and promptly report relevant information. • Conduct audits and investigations into system or process issues, recommending corrective actions. • Produce and maintain accurate, clear and up-to-date system documentation for applications and infrastructure. • Respond promptly to requests and enquiries, resolve issues and Identify opportunities for process improvement. • Support the evaluation, testing and introduction of new processes, applications and system changes. Benefits & Opportunities as IT Analyst • Contributory pension including life insurance benefit • A range of dedicated health and wellbeing services • Cycle to Work Scheme • Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!) • Learning & development opportunities and resources • Opportunity for career progression • A chance to give back to your community with an annual volunteering day Our Ideal Candidate as IT Analyst • Educated to GCSE and/or /A level, or equivalent relevant experience. • ITIL Foundation certification is desirable. • Previous experience of technical support. • Ability to fault-find and provide resolutions to issues. • Ability to produce and maintain clear, accurate documentation. • Knowledge and some experience of incident management processes and tools. • Good analytical and problem-solving skills. • Good communicator, able to work effectively with cross functional stakeholders. • Awareness of Microsoft business applications & IT application support. Even if you do not match all of our ‘ideal’ criteria we would still be very keen to receive your CV as we love developing our people and may feel that you could be developed into this role. We are conducting interviews during, or before, the week commencing TBC. NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled
IT Analyst in York employer: Portakabin
Portakabin is an excellent employer that values its employees by fostering a collaborative work culture and providing opportunities for professional growth within the construction and refurbishment sector. Located at the London West Hire and Service Centre, employees benefit from a supportive environment that prioritises safety and quality, alongside a structured work schedule that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land IT Analyst in York
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Portakabin, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like IT Analyst at Portakabin.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Portakabin
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
