At a Glance
- Tasks: Generate sales opportunities and deliver exceptional customer service through calls and live chat.
- Company: Join a successful and growing organisation committed to employee development.
- Benefits: Competitive salary, generous annual leave, and discounts at hundreds of shops and services.
- Other info: Enjoy career progression opportunities and a chance to give back to the community.
- Why this job: Be part of a dynamic team and make a real impact in business development.
- Qualifications: Experience in business development and customer service, with strong IT skills.
The predicted salary is between 36000 - 44000 £ per year.
Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We are looking for a Business Development Coordinator to join our successful team based at Stockton on Tees office. As our next Business Development Coordinator your remit will be to generate sales opportunities and deliver exceptional customer service to both external and internal customers by efficiently managing inbound and outbound telephone calls, as well as website live chat interactions.
Role Details:
- Annual Salary - £25,360 - £27,000
- Role based: Portrack Lane, Stockton on Tees, TS18 2PA
- Contract type: Permanent Office Based Role / Full-time Monday - Friday 8.30 - 4.30
- Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days
In this role, as Business Development Coordinator you will:
- Qualify leads and potential sales opportunities
- Liaise with Marketing teams on campaigns and with Digital teams regarding website generated leads
- Manage the live chat platform and incoming emails
- Maintain accurate and up-to-date customer records in relevant systems
- Deliver key messages consistently using calling handling briefs and techniques
- Respond to customer service enquiries promptly and professionally
- Develop and maintain effective working relationships across the business to support commercial objectives
Benefits & Opportunities as Business Development Coordinator:
- Contributory pension including life insurance benefit
- A range of dedicated health and wellbeing services
- Cycle to Work Scheme
- Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)
- Learning & development opportunities and resources
- Opportunity for career progression
- A chance to give back to your community with an annual volunteering day
Our Ideal Candidate as Business Development Coordinator:
- Experience carrying out business development activities
- Strong experience in a customer service environment and Relationship Building
- Sales Experience (office based experienced)
- Strong IT skills allowing you to effectively use internal systems, ensuring customer information is kept up to date and systems are aligned
- Experience using a CRM system
- A Full UK Driving Licence is desirable
- Good verbal communication and listening skills
- Ability to build rapport quickly
Skills Required:
- Communication Skills
- Sales Skills
- Product Knowledge
- Customer Service
- Persuasion Skills
- Data Entry
- Time Management
- Problem Solving
- Listening Skills
- Resilience
NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled.
Inbound Business Development Coordinator - Stockton on Tees in Sleights employer: Portakabin
Portakabin is an excellent employer that values its employees by fostering a collaborative work culture and providing opportunities for professional growth within the construction and refurbishment sector. Located at the London West Hire and Service Centre, employees benefit from a supportive environment that prioritises safety and quality, alongside a structured work schedule that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Inbound Business Development Coordinator - Stockton on Tees in Sleights
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Portakabin!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Inbound Business Development Coordinator - Stockton on Tees in Sleights
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Portakabin, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Portakabin
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Portakabin’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
