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- Tasks: Join our team as a Service Administrator, supporting service tasks and customer after-sales.
- Company: Portakabin designs high-quality modular buildings, committed to sustainability and community support.
- Benefits: Enjoy an annual bonus, 25 days leave, pension contributions, and funded qualifications.
- Why this job: Be part of a fast-paced environment with opportunities for career growth and impactful work.
- Qualifications: Must be organised, detail-oriented, and have experience in administrative roles.
- Other info: This is a 6-12 month fixed-term contract based in Manchester.
The predicted salary is between 25000 - 27000 £ per year.
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Salary: £25, – £27, (based on experience)
Duration: 6 – 12 month FTC
We have an exciting opportunity for a highly detailed and exceptional Service Administrator to join our successful service team at our Manchester Hire & Visitor Centre (Oldham), working in a positive, fast-paced environment.
This role is offered on a fixed-term contract for 6-12 months.
Reporting to the Service Manager, you will provide administrative support in the delivery and management of service tasks, helping to ensure effective cost and programme control at all times.
As a Service Administrator, you will:
- Assist with the coordination and control of allocations, working to planned costs and within agreed timescales.
- Assist in providing efficient after-sales service to customers, including the Divisional rectification process.
- Assist with the production of Method Statements, Risk Assessments, Drawings, and Delivery Schedules on a task-specific basis.
- Effectively use internal systems (SAP and others) to identify issues, record, and analyse costs.
- Support the Service Manager in processing timesheets for hourly paid colleagues.
- Ensure all Portakabin Products are dispatched in line with Visual Quality Standards and IAuditor software.
- Control building terminations, including reports, and ensure damage charges where applicable.
- Manage Hire Division stock holdings, including “as is” drawings for all stock buildings.
Essential Criteria for our Service Administrator:
- Highly organized and detail-oriented, works at pace, a self-starter, confident, and reliable.
- Listens, consults others, and communicates proactively.
- Accepts and tackles demanding goals with enthusiasm.
- Gathers comprehensive information to support decision-making.
- Monitors performance against deadlines and milestones.
- Works systematically, methodically, and in an orderly way.
- Previous experience in strong administrative roles such as service administrator, administrator, or business support.
Benefits include:
- Annual Bonus
- 25 days annual leave plus bank holidays
- Option to buy 5 days of annual leave
- Contributory pension
- Fully funded professional qualifications and memberships
As a Portakabin employee, you will also have access to dedicated health and wellbeing services, an annual volunteering day off, and fully funded professional qualifications. There are also great opportunities for career progression within Portakabin.
Why Portakabin?
We design and deliver high-quality modular buildings supporting sectors like manufacturing, education, healthcare, transport, utilities, and construction. Committed to sustainability, we focus on reducing environmental impact, designing energy-efficient buildings, and supporting communities through volunteering and charitable activities. Over 2,000 people work for Portakabin across ten European countries.
Portakabin is an equal opportunities employer, committed to the fair treatment of all colleagues. We welcome applications from diverse backgrounds and perspectives and aim to make reasonable adjustments during the recruitment process. If you need assistance applying, please contact our recruitment team.
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Service Administrator employer: Portakabin
Contact Detail:
Portakabin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Familiarise yourself with the internal systems mentioned in the job description, like SAP. Understanding how these systems work will give you an edge during the interview, as you'll be able to discuss how you can effectively use them to support the service team.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've managed multiple tasks or projects in previous roles. This will demonstrate your ability to work at pace and handle the demands of the Service Administrator position.
✨Tip Number 3
Research Portakabin's commitment to sustainability and community support. Being knowledgeable about the company's values will allow you to align your answers with their mission during the interview, showing that you're a good cultural fit.
✨Tip Number 4
Prepare to discuss your experience with after-sales service and customer support. Think of specific instances where you provided exceptional service, as this role involves assisting with efficient after-sales processes.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the responsibilities of a Service Administrator. Focus on your organisational skills, attention to detail, and any previous administrative roles you've held.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your enthusiasm for the role and how your skills can contribute to the success of the service team at Portakabin.
Highlight Relevant Skills: In your application, emphasise skills such as effective communication, time management, and proficiency in using internal systems like SAP. Provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Service Administrator role.
How to prepare for a job interview at Portakabin
✨Showcase Your Organisational Skills
As a Service Administrator, being highly organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, demonstrating your ability to work at pace and maintain attention to detail.
✨Familiarise Yourself with Relevant Software
Since the role involves using internal systems like SAP, it’s beneficial to brush up on your knowledge of these tools. If you have experience with similar software, be ready to discuss how you used it to improve efficiency or solve problems in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle demanding goals. Think of specific scenarios where you had to gather information for decision-making or monitor performance against deadlines, and be prepared to share these during the interview.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you consult with others and proactively communicate in your previous positions. Highlight any experiences where your communication skills led to successful outcomes in team settings.
