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- Tasks: Support business development and customer service while processing orders and managing client relationships.
- Company: Join Portakabin, a leading innovator in modular building solutions across Europe.
- Benefits: Enjoy competitive pay, 25 days leave, pension contributions, and professional development opportunities.
- Other info: Full UK driving licence required for occasional travel; diverse and inclusive workplace.
- Why this job: Be part of a supportive team focused on customer satisfaction and career growth.
- Qualifications: Ideal candidates are organised, confident, and have experience in customer service and sales.
The predicted salary is between 20000 - 24000 £ per year.
We have an exciting opportunity for a highly detailed, customer-focused, exceptional Sales and Business Development Administrator to join our Commercial team in the Sherburn Hire Centre. As a Sales Administrator Coordinator, you will play a crucial role in developing and promoting our hiring business by providing business development, commercial and administrative support to the Depot. Reporting to the Depot Manager, you will support the Business Development Manager in achieving KPIs and ensuring an exceptional customer experience.
You will be highly organised, driven, tenacious, a self-starter, confident, and reliable. Experienced in business development, customer service and sales (office based). You will be working in a supportive environment with positive and helpful colleagues. Relationship building is key to this role!
Your remit will also include carrying out targeted calling campaigns and contacting prospective customers as part of a structured business development approach to calls, using a blend of resources - the aim being to develop relationships with both existing and new customers and, above all, creating new sales opportunities. Confidence and knowledge is key.
As a Sales and Business Development Coordinator, you will:
- Be experienced administrator in processing orders, completing credit checks, creating contracts, prepare quotation packs that reflect the customers' requirements. Being detailed oriented is key for this role.
- Be focused on customer needs and satisfaction and deal effectively with their requests in a timely manner.
- Have strong administrative experience gained in a customer service environment.
- Carry out structured business development, local and national campaigns, including "cold calling" within the area designated, in order to achieve order targets.
- Complete a customer care programme to ensure maximum satisfaction, continuity of business and maximise referral opportunities.
- Effectively use internal systems (SAP, CRM) to ensure customer information is kept up to date and systems are aligned.
- Directly liaise with Depot Manager and Chargehands with regard to refurbishment, fitting out, deliveries, rectifications and terminations.
Essential Experience:
- Is highly organised and detailed oriented, works at pace, a self-starter, confident, and reliable.
- Has strong Customer experience developing relationships with clients over the telephone.
- Continually identify new prospects and develop existing client relationships through structured business development calls.
- Has dedication to the customer experience and satisfaction.
- Listens, consults others, and communicates proactively.
- Accepts and tackles demanding goals with enthusiasm.
- Has a good level of literacy and numeracy competency.
- Can build a wide and effective network of contacts inside and outside the organisation.
- A Full UK Driving Licence - to support occasional travel for training and meetings at our other Depots.
Benefits & Opportunities:
- Competitive Commission Structure
- 25 days annual leave plus bank holidays
- Option to buy 5 days of annual leave
- Contributory pension
- Fully funded professional qualifications and membership
As a Portakabin Employee, you will also be able to access a range of dedicated health and wellbeing services, a chance to give back to your community with an annual volunteering day off, and fully funded professional qualifications! There is also a great opportunity for career progression within Portakabin.
Portakabin is an equal opportunities employer and is committed to the equal treatment of all current and prospective colleagues. We welcome applications from people of all backgrounds and perspectives and hire great people to build talented and diverse teams.
Sales and Business Development Administrator employer: Portakabin
Contact Detail:
Portakabin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Business Development Administrator
✨Tip Number 1
Familiarise yourself with the modular building industry and Portakabin's offerings. Understanding their products and services will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your cold calling skills. Since this role involves targeted calling campaigns, being comfortable and confident on the phone will set you apart. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Network with current or former employees of Portakabin. They can provide valuable insights into the company culture and expectations for the Sales and Business Development Administrator role, which can help you tailor your approach.
✨Tip Number 4
Prepare specific examples of how you've successfully built customer relationships in previous roles. Being able to share these experiences will showcase your ability to meet the demands of the position and highlight your customer-focused mindset.
We think you need these skills to ace Sales and Business Development Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, business development, and customer service. Use keywords from the job description to demonstrate that you meet the essential criteria.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the responsibilities of the Sales and Business Development Administrator position.
Highlight Relationship-Building Skills: Emphasise your ability to build relationships with clients over the phone. Provide examples of how you've successfully developed client relationships in previous roles.
Showcase Organisational Skills: Since the role requires being highly organised and detail-oriented, include examples of how you've managed multiple tasks or projects effectively in past positions.
How to prepare for a job interview at Portakabin
✨Showcase Your Organisational Skills
As a Sales and Business Development Administrator, being highly organised is crucial. Prepare examples from your past experiences where your organisational skills led to successful outcomes, such as managing multiple tasks or projects efficiently.
✨Demonstrate Customer Focus
This role requires a strong dedication to customer satisfaction. Be ready to discuss how you've previously handled customer inquiries or complaints, and how you ensured a positive experience for them.
✨Prepare for Cold Calling Scenarios
Since the job involves targeted calling campaigns, practice your pitch and be prepared to role-play cold calling scenarios. Show confidence in your ability to engage potential customers and create new sales opportunities.
✨Familiarise Yourself with Relevant Tools
Knowledge of internal systems like SAP and CRM is essential. If you have experience with similar tools, mention it during the interview. If not, do some research on these systems to demonstrate your willingness to learn.