At a Glance
- Tasks: Drive telemarketing and customer service through calls and Live Chat.
- Company: Portakabin designs high-quality modular buildings, committed to sustainability and community support.
- Benefits: Enjoy 25 days holiday, a pension scheme, annual bonus, and professional qualifications.
- Why this job: Join a friendly team with opportunities for growth and a positive impact on communities.
- Qualifications: Customer service experience and strong organisational skills are essential; CRM knowledge is a plus.
- Other info: Part-time role with flexible hours over 2.5 days, must include Thursday & Friday.
The predicted salary is between 19200 - 20800 £ per year.
Business Development Coordinator (Part-time) – Stockton-on-Tees
Role: Business Development Coordinator (Part-time)
Salary: £24,000 – £26,000 pro rata, plus commission
Location: Teesside
Hours: Part-time 18 hours per week
Are you looking to join a friendly, and supportive team?
We\’re looking for a part time Business Development Coordinator to join our business development team, based at our Teesside Hire and Service Centre.
This is a great opportunity for someone with a telemarketing background or someone with customer service experience in the retail or hospitality sector looking to move into an office based role as all training will be provided.
Reporting to the Call Centre Team leader you will champion best practice telemarketing and collaboration with other business units, as well as being responsible for unique inbound customer service channels via the incoming line as well as Live Chat.
As a Business Development Coordinator, you will:
* Drive telemarketing activity via inbound and, more importantly, outbound calling to achieve set opportunity targets.
* Qualify website `call to action\’ leads in accordance with customer service level agreements.
* Both add to and cleanse company information on CRM in order to protect the integrity and value of the system as a key commercial asset.
* Articulating value and create desire via telephone conversations, encouraging peers within the team to do the same.
* Work with your manager and the wider Business Development team to deliver key messages through calling briefs that focus on call handling techniques.
* Ensure all relevant information is entered into the CRM system.
* Be a regular user of Live Chat and have familiarity of the Portakabin websites.
* Create and maintain strong working relationships with colleagues you engage with across the business when referring opportunities.
* Field customer service queries efficiently and effectively to the relevant business unit.
* Qualify or disqualify an opportunity utilising experienced call handling techniques.
Benefits & Opportunities
* 25 days holiday plus bank holidays, option to buy 5 days
* Contributory pension
* Annual bonus
* Working hours: 18 hours a week over 2.5 days (must include Thursday & Friday)
As a Portakabin Employee, you will also be able to access a range of dedicated health and wellbeing services, a chance to give back to your community with an annual volunteering day off, and fully funded professional qualifications! There is also a great opportunity for career progression within Portakabin.
Our ideal candidate
We are looking for someone who has:
* Proven previous customer service experience
* Proven exceptional organisation & planning skills
* Solid understanding of various software packages is desirable
* Previous experience of CRM Microsoft Dynamics is desirable
Why Portakabin?
At Portakabin, we design and deliver high-quality modular buildings for organisations of all sizes. Our solutions support a wide range of sectors, including manufacturing, education, healthcare, transport, utilities, and construction.
We\’re committed to sustainability, from reducing the environmental impact of our own operations, to designing energy-efficient buildings for our customers, and supporting the communities we serve through employee volunteering and charitable giving.
Today, more than 2,000 people work for Portakabin across ten European countries.
Portakabin is an equal opportunities employer and is committed to the equal treatment of all current and prospective colleagues. We welcome applications from people of all backgrounds and perspectives and hire great people to build talented and diverse teams.
We are committed to making reasonable adjustments throughout the application, recruitment, and onboarding processes for candidates that require additional support and/or adjustments to be made. If you are having any difficulty applying, please contact our recruitment team on
Business Development Coordinator (Part-time) - Stockton-on-Tees employer: Portakabin
Contact Detail:
Portakabin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Coordinator (Part-time) - Stockton-on-Tees
✨Tip Number 1
Familiarise yourself with the Portakabin brand and its services. Understanding their modular building solutions and sustainability efforts will help you articulate value during your conversations, making you a more compelling candidate.
✨Tip Number 2
Brush up on your telemarketing skills. Since the role involves outbound calling, practice your call handling techniques and how to qualify leads effectively. This will show your potential employer that you're ready to hit the ground running.
✨Tip Number 3
Network with current or former employees of Portakabin. They can provide insights into the company culture and expectations, which can be invaluable during interviews and help you tailor your approach.
✨Tip Number 4
Demonstrate your customer service experience in practical scenarios. Be prepared to share specific examples of how you've handled customer queries or challenges in previous roles, as this will highlight your suitability for the position.
We think you need these skills to ace Business Development Coordinator (Part-time) - Stockton-on-Tees
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and telemarketing. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that relate to the responsibilities of the Business Development Coordinator position.
Showcase Your Skills: Emphasise your organisational skills and familiarity with CRM systems, particularly Microsoft Dynamics. Provide examples of how you've used these skills in previous roles.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at Portakabin
✨Showcase Your Customer Service Skills
Since the role requires proven customer service experience, be ready to share specific examples of how you've successfully handled customer queries in the past. Highlight your ability to communicate effectively and resolve issues efficiently.
✨Familiarise Yourself with CRM Systems
If you have experience with Microsoft Dynamics or any other CRM software, make sure to mention it during the interview. If not, do a bit of research on how CRM systems work and be prepared to discuss how you would manage customer information effectively.
✨Prepare for Telemarketing Scenarios
As the role involves telemarketing, practice common telemarketing scenarios. Be ready to demonstrate how you would articulate value and create desire during a phone conversation. This will show your potential employer that you're proactive and understand the role's requirements.
✨Emphasise Team Collaboration
The job involves working closely with colleagues across different business units. Share examples of how you've successfully collaborated with others in previous roles, and express your enthusiasm for being part of a supportive team environment.