At a Glance
- Tasks: Lead and develop the HR Advisory Team while managing employee relations cases.
- Company: Join Portakabin, a growing organisation committed to employee development.
- Benefits: Competitive salary, pension scheme, health services, and discounts at hundreds of retailers.
- Other info: Opportunities for career progression and community volunteering.
- Why this job: Make a real impact in shaping a positive workplace culture and employee experience.
- Qualifications: CIPD qualified with experience in managing HR teams and complex employee relations.
The predicted salary is between 44000 - 50000 £ per year.
Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? Portakabin are looking for a People Operations Manager to join our HR team based at our Head office in York. As an experienced People Operations Manager you will provide leadership, coaching and development for the UK HR Advisory Team, ensuring efficient, compliant and effective employee relations advice is delivered.
In this role, as People Operations Manager you will be required to:
- Lead, coach and develop the HR Advisory Team, ensuring consistent, efficient and high-quality advice is provided.
- Triage employee relations cases, allocating appropriately and ensuring timely resolution.
- Provide expert advice and support on complex or high-risk ER cases, ensuring risks are well understood and managed.
- Guide the team in the application of people policies and practices, ensuring they are applied fairly and consistently.
- Support in reviewing and updating employment policies and supporting documents to reflect changes in legislation and best practice.
- Communicate policy changes and provide training where appropriate to ensure stakeholders are fully informed.
- Support in design and delivery of workshops aligned with the Career Framework to increase line manager capability in handling ER issues.
- Monitor ER case trends, analyse data and provide insights and recommendations to stakeholders to drive improvements.
- Liaise with external legal partners where required, ensuring advice and documentation supports effective case resolution.
- Act as point of escalation for complex cases and elevate risk in line with internal HR governance.
- Build and maintain effective relationships with stakeholders, ensuring clear communication and confidence in ER advice.
- Ensure adherence to company policies and employment law, reducing legal risk and supporting a positive employee experience.
Benefits & Opportunities as People Operations Manager:
- Contributory pension including life insurance benefit
- A range of dedicated health and wellbeing services
- Cycle to Work Scheme
- Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)
- Opportunity for career progression
- A chance to give back to your community with an annual volunteering day
Our Ideal Candidate as People Operations Manager:
- CIPD qualified (ideally Level 7 or equivalent experience).
- Experience of managing, leading and developing HR teams.
- Proven experience of managing complex employee relation cases.
- Good knowledge of UK employment law.
- Proven ability to analyse risks, exercise sound judgement and provide trusted advice to senior stakeholders.
- Experience of employment policy development, review and communication.
- Ability to build effective relationships and influence stakeholders at all levels.
Even if you do not match all of our 'ideal' criteria we would still be very keen to receive your CV as we love developing our people and may feel that you could be developed into this role.
People Operations Manager employer: Portakabin Ltd
Portakabin Ltd is an exceptional employer, offering a dynamic work environment in Newcastle where collaboration and innovation thrive. With competitive salaries, generous commission structures, and 25 days of annual leave, employees enjoy a healthy work-life balance alongside ample opportunities for professional growth and development. The supportive culture fosters teamwork and encourages individuals to excel in their roles, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Manager
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Portakabin Ltd!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Portakabin Ltd.
We think you need these skills to ace People Operations Manager
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Portakabin Ltd. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Portakabin Ltd and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Portakabin Ltd. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Portakabin Ltd's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Portakabin Ltd
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Portakabin Ltd.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Portakabin Ltd will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Portakabin Ltd and how you would contribute to adapting HR strategies.
