Field Engineer

Department: Information Technology

Reporting to: Navigation Systems Manager

Grade: 5

Salary: £75,811 per annum including allowances

Base: Gravesend, Kent

Closing Date: Open until we find the right candidate

Teams Interviews: Will be used for shortlisting candidates

Face to Face Interviews: Will be held at Gravesend.

This is an exciting time to be joining the Port of London’s IT department as we deliver an ambitious replacement and upgrade programme enhancing standards, security, and user experience.

To add to our team, we’re delighted to be able to offer a role for a Field Engineer who will be working as part of a team, focussing on RADAR, VHF and microwave to name a few of our vital services. You’ll ensure existing assets are regularly maintained and will also guide the planning, installation and support for our ambitious replacement and upgrade programme.

You’ll be required to form part of an on-call rota which, for every one out of four weeks, includes being a point of contact out of hours and working the weekend at our Gravesend base to ensure the availability of services 24/7. Days off in the week are provided before and after the on-call period.

For motivated, proactive and competent candidates these roles offer something different from ‘the norm’. We operate some unusual tech and systems, across a wide range of locations, with kit in places not everyone gets to go to. The team regularly work at height and full training, and support is provided to enable you to do this safely and see some great views from our equipment sites.

We offer generous annual leave, salary and allowances as well as training and development opportunities plus other company benefits.

Who we are:

The Port of London Authority is the statutory harbour authority for the tidal Thames and responsible for 95 miles of the River Thames from the Estuary to Teddington Lock in West London. We work to keep river users safe, protect and enhance the environment and promote the use of the river for trade and travel.

The IT Department plays a critical role in ensuring our end-users have reliable systems that they need to ensure the port continues to operate 24/7/365 and enables navigational safety throughout its area of operation. The Navigation Systems team is part of the IT department. The team’s main function is to provide services to operational teams such as VTS and Pilotage, providing and maintaining systems and hardware for a broad range of services such as RADAR, vessel identification and tracking, radio communications as well as tidal and weather information. We also secure, manage, monitor and maintain our own IP and microwave networks.

What we are looking for:

We’re looking for ‘tech-curious’, competent and dynamic individuals with excellent communication and problem-solving skills. Customer service focus is a must have as well as a methodical approach with great attention to detail. You’ll also need to remain calm under pressure, have a head for heights and sea legs.

We’re looking for people who want to engage with end-users as well as colleagues across the wider IT department and the business. You’ll be a great team player, adding value to our team, but also able to work independently and be trusted to take ownership and deliver to agreed deadlines and standards.

Details of what you’ll be expected to do day-to-day and what you’re responsible for are in the job description, along with the anticipated extensive skills, knowledge and experience that you’ll already possess.

Benefits package:

• Access to training with both internal and external courses provided
• Structured plans to guide personal development
• 28 days annual leave + Bank Holidays
• Medical Cash Plan (Westfield Health)
• Generous pension
• Onsite parking with electric charging
• Access to Occupational Health, Mindfulness, Counselling and Physiotherapy
• Cycle to Work Scheme
• Access to MyGym
• Discounts

The PLA are not registered with the UK Home Office and do not sponsor candidates who require a visa or work permit to work in the UK, therefore an offer of employment cannot be made unless you currently hold the rights to live and work in the UK.