At a Glance
- Tasks: Join our IT team as a Digital Apprentice and gain hands-on experience in technology.
- Company: The Port of Dover, a key player in digital innovation.
- Benefits: 5 weeks annual leave, mentoring, training plans, and a contributory pension scheme.
- Other info: Dynamic environment with opportunities for growth and meaningful projects.
- Why this job: Kickstart your tech career while working with AI and modern Microsoft technologies.
- Qualifications: GCSEs in English and Maths, enthusiasm for IT, and problem-solving skills.
The predicted salary is between 25650 - 31350 £ per year.
Launch Your Career in Digital & Technology at the Port of Dover. Are you passionate about technology, curious about Artificial Intelligence, and eager to build a career in IT and Digital Services? The Port of Dover is looking for a motivated and enthusiastic Digital Apprentice to join our IT team. This is an exciting opportunity to gain hands-on experience while working towards a recognised apprenticeship qualification, developing valuable skills across IT Operations, Business Systems, Software Development and Digital Project Delivery.
As a Digital Apprentice, you'll combine formal learning with practical workplace experience, working alongside experienced professionals and supporting technologies that enable our people and business to operate effectively, securely and efficiently. This role is perfect for someone who enjoys problem solving, learning new technologies and wants to be at the forefront of digital innovation, including Artificial Intelligence, automation and Microsoft's modern workplace technologies. This is a Level 3 apprenticeship and the expected duration is 16 months plus end point assessment.
What You'll Be Doing
- Participate in a structured apprenticeship programme combining learning with real-world experience.
- Gain exposure to multiple technology disciplines including IT Operations, Business Systems and Development.
- Provide first-line IT support to colleagues, helping resolve technical issues and service requests.
- Support the administration and maintenance of Microsoft 365, SaaS applications and business systems.
- Develop practical experience using Microsoft Copilot, Artificial Intelligence and automation technologies.
- Assist with the testing, implementation and support of new systems and technology enhancements.
- Contribute to digital transformation and business improvement projects.
- Create user guides, knowledge articles and training materials.
- Help manage IT assets and technology equipment throughout their lifecycle.
- Develop knowledge of cyber security, information governance and data protection.
- Work collaboratively with colleagues and stakeholders across the organisation.
- Continuously develop your skills through mentoring, training and professional development opportunities.
What We're Looking For
Essential
- GCSEs (or equivalent) including English and Mathematics at Grade 4/C or above.
- A genuine interest in Information Technology, Digital Services and emerging technologies.
- Strong enthusiasm for learning and developing new skills.
- Good problem-solving and analytical abilities.
- Comfortable using digital tools and technology.
- Strong communication and teamwork skills.
- Ability to manage priorities and work effectively in a busy environment.
- An interest in Artificial Intelligence and how technology can improve the workplace.
- Awareness of the importance of cyber security and responsible technology use.
Desirable
- Experience using Microsoft 365 applications such as Outlook, Word, Excel, PowerPoint and Teams.
- Awareness of AI tools such as Microsoft Copilot, ChatGPT or similar technologies.
- Basic understanding of software, applications or website development.
- Previous experience in a customer service, technology or support environment.
What You'll Gain
- Gain experience across multiple technology disciplines.
- Work with modern Microsoft technologies and AI tools.
- Learn from experienced IT and Digital professionals.
- Develop skills in Microsoft 365, cloud technologies, automation and digital transformation.
- Build practical experience supporting real business systems and users.
- Contribute to meaningful projects that help shape the future of the Port of Dover.
- Achieve a recognised apprenticeship qualification.
- Create a strong foundation for a long-term career in Digital and Technology.
Our Values
At the Port of Dover, we're committed to creating a workplace built on integrity, respect, collaboration and continuous improvement. We're looking for someone who shares our enthusiasm for innovation, embraces learning opportunities and enjoys working as part of a team.
If you're ready to start your technology career and play a role in shaping the digital future of one of the UK's most important ports, we'd love to hear from you.
Benefits
- Working within a very diverse multi-disciplined environment.
- Exciting place to work.
- Working with a fantastic team.
- You will have your own mentor that will help you in achieving your goals.
- You will have your own training plan to grow your own skills set.
- Plus 5 weeks annual leave + bank holidays (pro rata).
- Generous contributory pension scheme.
- Employee assistance programme.
- 3rd party discounts.
- Benefits and reward platform.
- Free Parking.
Hours of work: Monday – Friday 37.5 per week.
Salary: £16,575 p/a.
All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years) and there will be a pre-employment medical including a Drug and Alcohol test. We need to satisfy your Right to Work in the UK. Please be aware that all employees will be subject to background security checks in order to obtain a Dock Pass.
We value the unique differences that each of our colleagues bring to work every day and are committed to creating an environment where everyone is looking after each other and respected, included and able to perform at their best. All applications are reviewed by our team — we do not use AI for screening.
Closing date: 11 September 2026 at 5pm.
Digital IT Apprentice in Dover employer: Port of Dover
The Port of Dover is an excellent employer, offering a dynamic work environment where skilled professionals can thrive in maintaining vital infrastructure. With a strong focus on safety and quality, employees benefit from competitive salaries, a contributory pension scheme, and private healthcare, all while being part of a dedicated team that values craftsmanship and employee growth opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Digital IT Apprentice in Dover
✨Maximise Your Local Education Network
Tap into your school or college’s career services as they often have connections with local education businesses, including potential apprenticeship opportunities. Attend any workshops or career fairs they host, as they can be a goldmine for meeting representatives from companies like Port of Dover.
✨Show Off Your Passion for Digital Learning
Get involved in online communities that focus on digital learning and education. Join forums, participate in webinars, and contribute to discussions on platforms like Twitter or LinkedIn. This not only gives you insider knowledge but also shows companies like Port of Dover that you're genuinely engaged in the field.
✨Be Ready for a Practical Assessment
Since this is an apprenticeship, be prepared to showcase your skills through practical assessments or tasks during interviews. Research common tasks in the digital-learning space and practice how you’d approach them, as this will help you stand out when applying to Port of Dover.
✨Craft Your Application for Impact
When applying for the apprenticeship, tailor your application to highlight any relevant skills or experiences you have with digital tools or teaching methods. Personalise it for Port of Dover, and don’t forget to express your enthusiasm for both education and technology!
We think you need these skills to ace Digital IT Apprentice in Dover
Some tips for your application 🫡
Show Your Passion for Learning:When applying for an apprenticeship in digital learning and education, make sure to highlight your passion for education and technology. We want to see how motivated you are to grow and learn throughout your apprenticeship with us at Port of Dover.
Include Relevant Projects.:If you've worked on any tech-related projects or created educational content, definitely mention those! These can really demonstrate your skills and understanding of digital learning tools, which is crucial for the role of Digital IT Apprentice.
Be Clear About What You Want to Learn:In your cover letter, don’t be shy about sharing what you hope to achieve during your apprenticeship. Whether it’s mastering certain tools or gaining teaching experience, we want to know how you plan to make the most of your time with us at Port of Dover.
Polish Your CV for Education:Make sure your CV highlights any relevant education or certifications that pertain to digital learning. This could include your coursework, any workshops you attended, or even online courses – anything that shows your dedication to the field and your readiness for an apprenticeship.
How to prepare for a job interview at Port of Dover
✨Show Your Passion for Digital Education
During the interview, let your enthusiasm for digital learning shine through. Share experiences where you've used online tools or platforms, or even projects where you created educational content. This will show Port of Dover that you're not just looking for any role, but you genuinely care about making a difference in the digital education space.
✨Prepare for Scenario-based Questions
Given that it's a digital learning role, expect scenario-based questions that will test your problem-solving skills. Think about situations where you've had to adapt to new technologies or engage with learners remotely. It’s all about demonstrating your ability to thrive in an ever-evolving digital environment!
✨Highlight Your Learning Agility
As an apprentice, you’ll need to show your eagerness to learn. Discuss any relevant courses you've taken, online certifications, or workshops that can highlight your commitment to professional growth. Let Port of Dover know you're ready to absorb knowledge like a sponge!
✨Familiarise Yourself with Digital Tools
Brush up on popular digital education tools that might be relevant to the role, such as LMS platforms, video conferencing tools, or content creation software. We might even get into technical discussions about these tools in the interview, so being able to articulate your thoughts and experiences with them will definitely give you an edge!
