At a Glance
- Tasks: Join our COAST team as a Port Operative, handling baggage and assisting customers.
- Company: Dynamic port environment with a focus on teamwork and customer service.
- Benefits: Earn £12.60 per hour, enjoy flexible shifts, and access great employee perks.
- Other info: Seasonal role from March to October with opportunities for growth and training.
- Why this job: Be part of the busiest cruise season and make a real difference for travellers.
- Qualifications: No experience needed; just bring your enthusiasm and communication skills.
The predicted salary is between 10 - 15 € per hour.
We are seeking Port Operatives to fulfil diverse roles within our COAST team, providing a service to multiple business sectors including Cruise and Traffic during our peak season. This year is the busiest Cruise season with 114 Cruise ships arriving at the Port. This will be on a seasonal contract starting from March through to September/October 2026. Hours will average between 6 – 25 per week depending on the contract you are offered. Shifts can be an early morning start and will vary in shift length. Some weeks you could work more hours, up to 48 hrs, and other weeks less than your average. You will be informed of your shifts at least 3 weeks in advance, unless urgent cover is needed. Shift allocation will be based on operational requirements.
In this role, you will be expected to fulfil the following job roles along with any additional responsibilities to support the organisation:
- Baggage handlers – Lifting luggage, taking passengers' luggage to/from their vehicles.
- Traffic Operatives – Directing traffic and acting as the first point of contact for our customers, offering information and assistance with their journey through the port.
- Mooring – Working as a team mooring Cruise ships as and when required.
Skills and Qualifications:
- Previous experience with one or more of the above skills would be an advantage, but not essential as full training would be given.
- Be able to work a range of shifts including evenings & weekends, as required.
- Physically active and able to work outdoors in all weather conditions.
- Have excellent communication skills.
- Ability to deliver empathetic customer service in challenging situations.
- Full UK manual driving license (desirable).
Benefits:
- Accrued holiday entitlement.
- Auto enrolment pension (after 3 months).
- PPE provided.
- Free parking.
- Employee assistance programme.
- 3rd party discounts.
- Benefits and reward platform.
- Employee volunteering scheme.
Salary: £12.60p/h
CLOSING DATE: 20 FEBRUARY 2026 (Please be aware that the advert may close sooner should we reach a suitable volume of applications).
All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years) and there will be a pre-employment medical including a Drug and Alcohol test. We need to satisfy your Right to Work in the UK. Please be aware that all employees will be subject to background security checks in order to obtain a Dock Pass. We value the unique differences that each of our colleagues bring to work every day and are committed to creating an environment where everyone is looked after, respected, included, and able to perform at their best.
COAST Operative in Dover employer: Port of Dover
Join our dynamic COAST team as a Port Operative, where you'll be part of an exciting and bustling environment during the peak Cruise season. We pride ourselves on fostering a supportive work culture that values diversity and teamwork, offering comprehensive training and opportunities for personal growth. With benefits like accrued holiday entitlement, an employee assistance programme, and a commitment to your well-being, we ensure that every team member feels valued and empowered to deliver exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land COAST Operative in Dover
✨Tip Number 1
Get to know the company! Research the COAST team and understand their values and operations. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 3
Be flexible with your availability. Since the role involves varied shifts, showing that you can adapt to different schedules will make you a more attractive candidate. Highlight your willingness to work evenings and weekends!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace COAST Operative in Dover
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the roles we’re looking to fill. Mention any relevant experience, even if it’s not directly related, as we value diverse backgrounds!
Show Off Your Communication Skills:Since excellent communication is key in this role, don’t shy away from showcasing your ability to connect with others. Use clear and friendly language in your application to reflect the customer service ethos we cherish at StudySmarter.
Be Honest About Your Availability:We need flexibility with shifts, so be upfront about your availability. If you can work evenings and weekends, let us know! This helps us understand how you fit into our busy schedule during peak season.
Apply Through Our Website:For the best chance of landing a spot on our team, make sure to apply through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Port of Dover
✨Know the Role Inside Out
Before your interview, make sure you understand the various roles within the COAST team. Familiarise yourself with tasks like baggage handling, traffic directing, and mooring. This will help you demonstrate your enthusiasm and readiness to jump in wherever needed.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, think of examples from your past experiences where you've successfully assisted customers or worked as part of a team. Be ready to share how you handle challenging situations with empathy and professionalism.
✨Be Prepared for Shift Flexibility
The job requires working varied shifts, so be ready to discuss your availability. Highlight your willingness to adapt to early mornings, evenings, and weekends. This shows that you're committed and can handle the dynamic nature of the role.
✨Dress for the Job
Even though the role is physically active and outdoors, it's important to present yourself well during the interview. Wear smart-casual attire that reflects your professionalism while being comfortable enough to show you’re ready for the physical demands of the job.
