At a Glance
- Tasks: Lead the housekeeping team to create a welcoming experience for guests.
- Company: Historic Port Gaverne Hotel in stunning North Cornwall.
- Benefits: 30% off food, 50% off stays, and great training opportunities.
- Other info: Flexible working and paid time off to volunteer.
- Why this job: Join a close-knit team and make a real impact on guest experiences.
- Qualifications: Strong leadership, communication, and organisational skills required.
The predicted salary is between 28916 - 35342 £ per year.
The 17th century Port Gaverne Hotel is nestled in a beautiful, secluded cove near Port Isaac on North Cornwall's dramatic coast. Relax in our traditional old bar with slate floors, wooden beams and a wide range of proper ales served alongside seasonal, quality food inspired by the bounty on our doorstep. The Port Gaverne has 15 ensuite rooms, each individually furnished. Please note, our rooms are situated on two floors of the building and because the building is very old, we do not have access to an elevator. All rooms are accessible via a narrow, steep staircase with low ceilings, keeping the natural beauty of the place intact. The beautiful, peaceful North Cornwall Heritage Coast is on our doorstep, with the beach just moments away.
We’re looking for a Head Housekeeper to join our hard working but close-knit team. You’ll head up the housekeeping team, ensuring a fantastic home away from home experience for all our guests. You will be a hands-on, can do, leader, combining your natural ability to communicate with your outstanding organisational skills.
What we offer:
- 30% off food and drink and 50% off overnight stays in our pubs
- £150 towards a stay in one of our pubs
- Discount scheme across hundreds of retailers
- Great training and opportunities to progress
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly, flexible working
- Paid time off to volunteer
Our Team:
- Are passionate about creating a warm welcome for everyone
- Have the highest standards, ensuring no pillow is left unturned
- Are well organised, experienced, with a great eye for detail
- Can motivate and support colleagues to achieve their best
We’d love you to join our family!
St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.
Head Housekeeper employer: Port Gaverne Hotel, nr. Port Isaac
Port Gaverne Hotel is an exceptional employer, offering a vibrant work culture where team members are valued and supported in their career growth. With flexible working hours, in-house training programs, and enticing discounts on food and drink, this role provides a fantastic opportunity for those looking to thrive in the hospitality industry while enjoying the stunning surroundings of North Cornwall.
Contact Details:
Port Gaverne Hotel, nr. Port Isaac Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Port Gaverne Hotel, nr. Port Isaac. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Port Gaverne Hotel, nr. Port Isaac
Don't be shy about reaching out to Port Gaverne Hotel, nr. Port Isaac directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Port Gaverne Hotel, nr. Port Isaac and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Port Gaverne Hotel, nr. Port Isaac
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
