Product Expert & Customer Experience Champion in Surrey

Product Expert & Customer Experience Champion in Surrey

Surrey Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Porsche

At a Glance

  • Tasks: Deliver exceptional service and accurate product info while supporting the Sales Team.
  • Company: Join the prestigious Porsche team in Guildford.
  • Benefits: Enjoy a competitive salary, bonus potential, and 33 days of annual leave.
  • Other info: Great opportunity for career growth in a dynamic environment.
  • Why this job: Be a part of an iconic brand and enhance customer experiences.
  • Qualifications: Clean driving license, two years of experience, and over 21 years old.

The predicted salary is between 30000 - 40000 £ per year.

Porsche is seeking a Product Expert (Porsche Pro) in Guildford to support the Sales Team by delivering exceptional service and accurate product information. The role includes responsibilities like handling customer queries, conducting product demos, and staying updated on market trends.

Applicants should possess a clean driving license with at least two years of experience and be over 21.

Competitive salary, bonus potential, and benefits such as 33 days of annual leave and a DC Pension Scheme are offered.

Product Expert & Customer Experience Champion in Surrey employer: Porsche

Porsche is an exceptional employer that values its employees by fostering a dynamic work culture in Guildford, where innovation and customer satisfaction are at the forefront. With competitive salaries, generous benefits including 33 days of annual leave, and opportunities for professional growth, employees are empowered to excel in their roles while being part of a prestigious brand known for excellence in the automotive industry.

Porsche

Contact Details:

Porsche Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Product Expert & Customer Experience Champion in Surrey

Tip Number 1

Get to know Porsche inside out! Familiarise yourself with their products and services, so you can impress during interviews. We want to see your passion for the brand shine through!

Tip Number 2

Practice your product demos! Whether it's showcasing a car's features or explaining customer benefits, being confident in your delivery will set you apart. We recommend rehearsing with friends or family.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local events. We believe that building relationships can give you insider info and boost your chances of landing that role.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Product Expert & Customer Experience Champion in Surrey

Customer Service Skills
Product Knowledge
Communication Skills
Market Awareness
Driving License
Demonstration Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for the Product:When writing your application, let your enthusiasm for Porsche and its products shine through. We want to see that you’re not just knowledgeable but genuinely excited about sharing that knowledge with customers.

Tailor Your Experience:Make sure to highlight your relevant experience in customer service and product knowledge. We’re looking for someone who can connect with customers, so share specific examples of how you've done this in the past.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences stand out. Remember, less is often more!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us during the process.

How to prepare for a job interview at Porsche

Know Your Porsche Inside Out

Make sure you’re well-versed in Porsche's product range and features. Familiarise yourself with the latest models, their specifications, and any recent innovations. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.

Showcase Your Customer Service Skills

Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you handled queries or resolved issues effectively. This will demonstrate your ability to deliver exceptional service, which is key for the role.

Stay Updated on Market Trends

Research current trends in the automotive industry, especially those affecting luxury brands like Porsche. Being able to discuss these trends during your interview will show that you’re proactive and knowledgeable, making you a valuable asset to the Sales Team.

Practice Product Demos

If possible, practice conducting product demos. You might be asked to demonstrate how you would present a vehicle to a customer. Being confident and clear in your presentation will showcase your expertise and ability to engage with potential buyers.