Service Quality Specialist

Service Quality Specialist

Full-Time 38250 - 46750 £ / year (est.) No working from home possible
Porsche

At a Glance

  • Tasks: Manage warranty claims and ensure smooth operations at our Porsche Dealership.
  • Company: Join a prestigious Porsche dealership in Hull with a focus on quality service.
  • Benefits: Earn up to £34,000, enjoy 25 days holiday, and access exclusive staff discounts.
  • Other info: Work in a supportive environment with great career growth and company events.
  • Why this job: Kickstart your career in the automotive industry with training and development opportunities.
  • Qualifications: Experience with Microsoft applications; previous warranty experience is a plus but not required.

The predicted salary is between 38250 - 46750 £ per year.

We are currently looking to recruit a Service Quality Specialist for our Porsche Dealership in Hull., The successful candidate will be responsible for the effective claiming and processing of warranty work.

The role responsibilities will include

  • Identifying potential warranty work.
  • Liaising with the manufacturer to authorise works.
  • Processing warranty claims within manufacturer guide lines and time frames.
  • Scheduling warranty work with the workshop.
  • Ensuring that under and over payments are appealed.
  • Monitoring profitability and revenue of the department.
  • Although previous exposure to a Warranty Administrator role is ideal it is not essential as training will be given.
  • A well-presented individual with the desire, character and attitude to succeed.
  • The successful candidate will have solid experience of Excel, Word and other Microsoft applications.
  • In return for your hard work, we'll support you with coaching & development every step of the way. Also, to reward your commitment you'll get
  • The hours of work are 8:30am to 5:30pm, Monday to Friday as well as 1 in 2 Saturdays, 8:30am to 1:30pm. OTE of up to £34,000 plus benefits.
  • o 25 days holiday plus bank holidays
  • o Company Pension
  • o Wellness Programme
  • o Sick Pay
  • o Group life insurance
  • o Staff discount on car servicing
  • o Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
  • o Long service and loyalty incentives
  • o Staff referral scheme
  • o In-house, manufacturer & professional qualifications
  • o Free Parking / On-site Parking
  • o Company Events
  • #J-18808-Ljbffr

Service Quality Specialist employer: Porsche

At Porsche Aberdeen, we pride ourselves on being an exceptional employer, offering a competitive salary with uncapped earning potential and a comprehensive benefits package through our 'Net Better Off' scheme. Our vibrant work culture fosters collaboration and personal growth, providing world-class training opportunities that empower our Sales Executives to excel in their roles while enjoying the prestige of representing a luxury automotive brand. Join us in a dynamic environment where your passion for high-performance vehicles can thrive, and experience the satisfaction of delivering unparalleled customer service.

Porsche

Contact Details:

Porsche Recruitment Team

We think you need these skills to ace Service Quality Specialist

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Teamwork
Time Management
Customer Service