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- Tasks: Welcome customers, manage showroom flow, and support sales teams.
- Company: Join Porsche Retail Group, a leader in luxury automotive experiences.
- Benefits: Enjoy competitive pay, bonuses, mental health support, and discounts on products.
- Why this job: Be a brand ambassador for Porsche and enhance customer experiences in a dynamic environment.
- Qualifications: Customer service experience, great communication skills, and a team-oriented mindset required.
- Other info: Work at the UK's first 'Destination Porsche' centre with excellent facilities and free parking.
The predicted salary is between 25000 - 35000 £ per year.
Porsche Retail Group (PRG) have an excellent opportunity for a Centre Support Assistant / Showroom Host for one of the world’s most iconic brands and join Porsche Centre Reading.  As a Centre Support Assistant / Showroom Host you will be the first point of contact for customers and ensure, they are provided a warm welcome and an outstanding customer journey experience. You will be a brand ambassador, always representing Porsche Retail Group and the Porsche brand. When you are not hosting customers or responding to incoming enquiries by phone or email, you will support the sales and aftersales teams by managing customer flow and maintaining a pristine showroom environment. From time to time, you will also complete generalist administration duties and participate in hosting events. Responsibilities: Welcome visitors and customers promptly and professionally Guide customers through the showroom, answering questions and providing information about vehicles, features, and promotions Direct customers to the appropriate department or team member Manage incoming calls, forwarding them onto the right department. Ensure the showroom is clean, organized, and visually appealing, including the arrangement of vehicles and product displays Offering refreshments and ensuring the waiting areas are well stocked and clean Gathering customer feedback and insights to improve the showroom experience and reporting any concerns Support administrative tasks as required Preferred Skills / Experience Background in hospitality, retail, reception or similar customer facing role A friendly and approachable demeanour, with excellent communication skills Good organisational skills and attention to detail Ability to manage multiple tasks in a fast-paced environment Team orientated mindset Basic computer skills (Microsoft office, customer database systems) Desirable Experience Full Driving Licence Experience of working in a large franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Full time hours – Rota Pattern, 7.30am to 5pm OR 8.30am to 6.00pm (Alternative Weeks) with one in four Saturdays £31,327 plus 10% monthly bonus 33 days per year, pro rata Option of a VW Group Vehicle at preferential leasing rates Dedicated mental health champions Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program – support and advice on issues impacting your wellbeing Centre: Porsche Centre Reading, the very first ‘Destination Porsche’ centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members. Company: Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. How to Apply Please note that eRecruitSmart is advertising the role of Showroom Host / Centre Support Assistant on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.  Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK.  Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered
Showroom Host employer: Porsche Retail
Contact Detail:
Porsche Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host
✨Tip Number 1
Familiarise yourself with the Porsche brand and its values. Understanding what makes Porsche unique will help you embody the brand ambassador role effectively during your interactions with customers.
✨Tip Number 2
Practice your communication skills, especially in a customer-facing context. Role-playing scenarios with friends or family can help you feel more confident when welcoming visitors and answering their questions.
✨Tip Number 3
Get to know the showroom layout and the vehicles on display. Being able to guide customers through the showroom and provide detailed information about the cars will enhance their experience and showcase your knowledge.
✨Tip Number 4
Network with current employees or others in the automotive industry. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Showroom Host
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Showroom Host position. Understand the key responsibilities and preferred skills, as this will help you tailor your application.
Tailor Your CV: Highlight relevant experience in customer service, hospitality, or retail on your CV. Use specific examples that demonstrate your communication skills and ability to manage multiple tasks in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Porsche brand and your commitment to providing an outstanding customer journey. Mention how your background aligns with the role and why you would be a great fit for the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Showroom Host role.
How to prepare for a job interview at Porsche Retail
✨Show Your Enthusiasm for the Brand
As a potential Showroom Host, it's crucial to demonstrate your passion for Porsche and its values. Research the brand's history and current models, and be ready to share what excites you about working with such an iconic name.
✨Practice Your Customer Interaction Skills
Since you'll be the first point of contact for customers, practice how you would greet and engage with them. Role-play common scenarios, such as answering questions about vehicles or directing customers to the right department, to showcase your communication skills.
✨Highlight Your Organisational Skills
The role requires managing multiple tasks in a fast-paced environment. Be prepared to discuss your experience in keeping things organised, whether in previous jobs or through personal projects, to show that you can maintain a pristine showroom.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, opportunities for growth, or how they measure success in the Showroom Host position to leave a positive impression.