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- Tasks: Welcome customers, manage showroom flow, and support sales teams.
- Company: Join the iconic Porsche Retail Group at Porsche Centre Mayfair.
- Benefits: Competitive salary, bonus, flexible hours, and exclusive perks.
- Why this job: Be a brand ambassador for Porsche and create unforgettable customer experiences.
- Qualifications: Customer service experience and great communication skills.
- Other info: Dynamic work environment with opportunities for growth and development.
The predicted salary is between 21000 - 35000 £ per year.
Porsche Retail Group (PRG) have an excellent opportunity for a Showroom Host / Centre Support Assistant to work for one of the world’s most iconic brands and join Porsche Centre Mayfair. As a Showroom Host / Centre Support Assistant you will be the first point of contact for customers and ensure, they are provided a warm welcome and an outstanding customer journey experience. You will be a brand ambassador, always representing Porsche Retail Group and the Porsche brand. When you are not hosting customers or responding to incoming enquiries by phone or email, you will support the sales and aftersales teams by managing customer flow and maintaining a pristine showroom environment. From time to time, you will also complete generalist administration duties and participate in hosting events. Responsibilities: Welcome visitors and customers promptly and professionally Guide customers through the showroom, answering questions and providing information about vehicles, features, and promotions Direct customers to the appropriate department or team member Manage incoming calls, forwarding them onto the right department. Ensure the showroom is clean, organized, and visually appealing, including the arrangement of vehicles and product displays Offering refreshments and ensuring the waiting areas are well stocked and clean Gathering customer feedback and insights to improve the showroom experience and reporting any concerns Support administrative tasks as required Preferred Skills/Experience Background in hospitality, retail, reception or similar customer facing role A friendly and approachable demeanour, with excellent communication skills Good organisational skills and attention to detail Ability to manage multiple tasks in a fast-paced environment Team orientated mindset Basic computer skills (Microsoft office, customer database systems) Desirable Experience Full Driving Licence Experience of working in a large franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture In return, we offer: Part time or Full-time hours on a rotating shift pattern, 8am to 6pm daily: £31,500 pro-rata plus 10% monthly bonus 33 days per year, pro rata Option of a VW Group Vehicle at preferential leasing rates Dedicated mental health champions Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program – support and advice on issues impacting your wellbeing Centre Porsche Mayfair is the only Porsche Studio Concept Centre in the UK. Nestled in a prime location right across from the stunning Green Park and surrounded by a variety of luxury retail brands and restaurants. We offer our amazing staff subsidised parking just a short walk away or Green Park tube is within a 2-minute walk. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our culture of trust, integrity, and empowerment filters through every channel of our business. Our people have passion, thriving on a friendly rivalry that inspires all of us to be better and a genuine desire to go further for our customers and each other. Applying Please note that eRecruitSmart is advertising the role of Showroom Host / Centre Support Assistant on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you
Showroom Host employer: Porsche Retail
Contact Detail:
Porsche Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host
✨Tip Number 1
Make sure you know the Porsche brand inside out! Familiarise yourself with their vehicles, features, and promotions. This way, when you meet customers, you can provide them with a warm welcome and all the info they need to have an outstanding experience.
✨Tip Number 2
Practice your communication skills! Being friendly and approachable is key in this role. Try role-playing with friends or family to get comfortable with answering questions and guiding customers through the showroom.
✨Tip Number 3
Stay organised! Juggling multiple tasks in a fast-paced environment can be tricky. Use tools like to-do lists or apps to keep track of your responsibilities and ensure the showroom remains pristine and welcoming.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining the Porsche Retail Group family.
We think you need these skills to ace Showroom Host
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the Porsche brand and how you can contribute to creating an outstanding customer experience.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in hospitality or customer service. We love seeing how your skills align with the role of a Showroom Host, so be specific about your past roles and achievements that relate to this position.
Keep It Neat and Professional: Presentation matters! Ensure your CV is well-organised and free from typos. A clean, professional layout will make a great first impression on us and show that you pay attention to detail, which is key in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application goes straight to us, and we can get to know you better. Plus, it’s super easy and ensures you’re following the right process!
How to prepare for a job interview at Porsche Retail
✨Know the Brand Inside Out
Before your interview, make sure you research Porsche and its values. Understand what makes the brand iconic and be ready to discuss how you can embody that in your role as a Showroom Host. This will show your passion and commitment to representing the brand.
✨Practice Your Customer Interaction Skills
Since you'll be the first point of contact for customers, practice your greeting and customer service skills. Role-play with a friend or family member to simulate different scenarios you might encounter. This will help you feel more confident and prepared to create a warm welcome.
✨Show Off Your Organisational Skills
Be ready to discuss how you manage multiple tasks in a fast-paced environment. Think of examples from your past experiences where you successfully juggled responsibilities, maintained a clean space, or improved customer flow. This will demonstrate your ability to thrive in the showroom setting.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team culture, upcoming events, or how they gather customer feedback. Asking questions shows your genuine interest in the role and helps you assess if it's the right fit for you.
