At a Glance
- Tasks: Help customers renew their finance agreements and ensure a smooth transition to their next vehicle.
- Company: Join the prestigious Porsche Retail Group, known for excellence and innovation.
- Benefits: Earn a competitive salary, enjoy 33 days holiday, and access exclusive discounts.
- Other info: Work in a vibrant environment with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team that values diversity and customer satisfaction.
- Qualifications: Experience in automotive finance and excellent communication skills are essential.
The predicted salary is between 38000 - 38000 £ per year.
Description
The Finance Renewals Specialist plays a key role in retaining customers by providing tailored finance solutions and guiding them seamlessly into their next vehicle or finance agreement.
Working closely with the sales team, they maximise renewal opportunities, deliver exceptional customer experiences, and achieve Centre and Company objectives.
Responsibilities
- Drive customer retention by proactively managing finance and lease renewal opportunities.
- Contact customers approaching the end of their finance agreements to discuss next-step options.
- Work closely with the General Sales Manager to deliver finance renewal targets and objectives.
- Partner with Retail Transaction Managers to create competitive and tailored renewal solutions.
- Provide operational support and cover for Retail Transaction Managers when required.
- Advise customers on trade-in, refinancing, lease renewal and vehicle purchase options.
- Build and maintain strong customer relationships to encourage loyalty and repeat business.
- Assess customer eligibility, credit profiles and equity positions to recommend suitable finance solutions.
- Present finance products, terms and payment options clearly, professionally and compliantly.
- Ensure all renewal activity, documentation and transactions meet FCA, lender and company compliance requirements.
Requirements
Minimum Qualifications
- Proven experience within the automotive industry in Finance Renewals performance
- Sound understanding of industry processes
- Knowledge of Anti-Money Laundering (“AML”) and mitigation of AML risk in a high value retail environment.
- A track record of performing within a fast paced, customer facing, luxury retail environment.
- Knowledge/ understanding of the motor industry and applicable regulatory environment
- Comfortable at using various CRM platforms, dealership management systems (DMS) and Microsoft packages.
- Excellent communication skills – face to face, telephone and email/written.
Desirable Qualifications
- Full Driving License
- Highly organised, able to identify gaps and opportunities in business performance
- Excellent communication skills and ability to influence a variety of internal and external stakeholders
- SAF 3 Advance Qualification
Benefits
Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.
PRG believe diverse teams are catalysts of innovation and create multiple new ideas.
One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.
In return, we offer
- £38,000 base salary with the potential to earn up to 85% of your salary as an annual performance bonus.
- Fixed hours each week -
No Sunday working. 5 days per week = Monday to Friday 8.30am to 6.00pm (with a day off in the week) and every Saturday 9.00am to 5.00pm
- VW Group tax efficient company vehicle
- 33 days holiday per year, with extra for long service
- Dedicated mental health champions
- Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
- Life Assurance
- DC Pension Scheme
- Employee Assistance Program - support and advice on issues impacting your wellbeing
Centre
Porsche Centre West London is our largest Centre in the south of England and soon to be the largest aftersales facility for Porsche globally.
Our Centre is divided over 2 locations.
Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk.
We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking.
Company
Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany.
We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.
Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.
Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.
Finance Renewals Specialist in London employer: Porsche Retail Group
Porsche Centre South London is an exceptional employer, offering a dynamic work environment where luxury meets customer service excellence. With a strong focus on employee development and a culture that values teamwork and innovation, you will have the opportunity to grow your career while working with some of the most prestigious vehicles in the industry. Located in a vibrant area, the Centre provides unique advantages such as access to exclusive events and a supportive community that fosters both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Renewals Specialist in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Porsche Retail Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Finance Renewals Specialist in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Porsche Retail Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Porsche Retail Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Porsche Retail Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Porsche Retail Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Porsche Retail Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Porsche Retail Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
