Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Become the go-to expert for all things Porsche and support customers with exceptional service.
- Company: Join the largest Porsche centre in Europe, known for its vibrant culture and innovation.
- Benefits: Enjoy a competitive salary, bonus, 33 days holiday, and great employee perks.
- Other info: Work in a dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team and help customers experience the thrill of Porsche ownership.
- Qualifications: Must have automotive experience, a clean driving licence, and excellent communication skills.
The predicted salary is between 36000 - 60000 £ per year.
As a Product Expert (Porsche Pro), you'll be responsible for understanding the features, benefits, and applications of all our vehicles, as well as staying updated on industry trends and our competition. Your goal is to support the Sales Team to ensure that our customers receive accurate product information and exceptional service, ultimately driving product adoption and customer satisfaction.
MUST HAVE
- Held a license for at least two years and be over the age of 21, for insurance purposes.
Responsibilities
- Be the Centre expert for Customer queries in any medium regarding the usage and function of Porsche products, including, but not limited to:
- Porsche Car Connect (PCC)
- Porsche Telematics
- Apple Car Play
- Personalisation Options
- Vehicle Products and Features
Minimum Qualifications
- Previous experience of the automotive industry, including vehicle trends and customer needs.
- Clean Full Driving Licence.
- Over the age of 21 and driving for at least two years (Insurance Purposes).
- Exceptional verbal and written communication skills.
- Previous experience in a high value retail market.
- Ability to conduct product demonstrations and test drives effectively.
Desirable Qualifications
- Proven experience in delivering excellent customer service and responding to customer queries across various platforms.
- In-depth knowledge of Porsche vehicle models, features, and technology.
- Strong understanding and ability to deliver in-depth product knowledge.
- Ability to provide expert advice and support to Sales colleagues.
- Continuous learning mindset to stay updated with new model launches and technology upgrades.
Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of its priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.
In return, we offer:
- Competitive annual salary, Bonus of 10% per annum.
- 33 days holiday per year, with extra days for long service.
- Fixed hours each week - Monday to Friday 8.30am to 6.30pm (1 day off in the week) and every Saturday 9.00am to 5.00pm.
- Dedicated mental health champions.
- Employee representative body - your voice at work.
- Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products.
- Life Assurance.
- DC Pension Scheme.
- Employee Assistance Program - support and advice on issues impacting your wellbeing.
Centre
The biggest 'Destination Porsche' centre in Europe. Located in the vibrant Guildford area, this fantastic centre is just a stone's throw away from a local fitness centre and a bustling retail park. This centre also offers the convenience of free nearby parking and a short walk to Guildford train station.
Company
Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state‐of‐the‐art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.
Product Expert (Porsche Pro) in Guildford employer: Porsche Retail Group
Contact Detail:
Porsche Retail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Expert (Porsche Pro) in Guildford
✨Tip Number 1
Get to know the company inside out! Research Porsche's latest models, features, and industry trends. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Practice your product demos! As a Product Expert, you'll need to showcase your knowledge effectively. Set up mock sessions with friends or family to refine your presentation skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Porsche team and ready to dive into the world of luxury vehicles.
We think you need these skills to ace Product Expert (Porsche Pro) in Guildford
Some tips for your application 🫡
Know Your Stuff: Before you start writing your application, make sure you really understand the role of a Product Expert. Brush up on Porsche products and features, and think about how your experience aligns with what they're looking for.
Tailor Your Application: Don’t just send a generic application! Use the job description to guide your writing. Highlight your relevant experience in the automotive industry and any customer service roles you've had. Make it personal!
Show Off Your Communication Skills: Since exceptional verbal and written communication skills are a must, make sure your application reflects that. Keep it clear, concise, and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Porsche Retail Group
✨Know Your Porsche Inside Out
Make sure you brush up on all the features, benefits, and applications of Porsche vehicles. Familiarise yourself with Porsche Car Connect, Telematics, and Apple Car Play. Being able to discuss these confidently will show your passion and expertise.
✨Stay Updated on Industry Trends
Keep an eye on the latest automotive trends and what competitors are doing. This knowledge will not only impress during the interview but also help you understand how to position Porsche products effectively against the competition.
✨Practice Your Communication Skills
Since exceptional verbal and written communication skills are a must, practice explaining complex features in simple terms. You might even want to do mock interviews with friends or family to get comfortable with articulating your thoughts clearly.
✨Showcase Your Customer Service Experience
Be ready to share specific examples of how you've delivered excellent customer service in the past. Highlight any experience you have with high-value retail markets, as this will resonate well with the role's requirements.