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- Tasks: Lead finance and insurance strategies to maximise sales opportunities at Porsche Centre East London.
- Company: Join the iconic Porsche Retail Group, known for excellence and innovation.
- Benefits: OTE of £76,000, 33 days holiday, and exclusive employee perks.
- Why this job: Be part of a luxury brand and shape customer experiences in a dynamic environment.
- Qualifications: Experience in automotive finance and strong communication skills required.
- Other info: Work in a supportive culture that values diversity and career growth.
The predicted salary is between 48000 - 72000 £ per year.
Base pay range
Porsche Retail Group (PRG) have an excellent opportunity for a Retail Transaction Manager to work for one of the world\’s most iconic brands and join Porsche Centre East London. To apply for this role, you must have experience within a previous automotive Finance & Insurance (F&I) role.
Role: Reporting to the General Sales Manager, working as one of two Retail Transaction Managers (RTM), you will be responsible for ensuring Porsche Centre East London optimises every opportunity to achieve the Centre\’s Finance, Insurance and Valued Added Product Targets. You\’ll also coach the Sales Team to become fully versed in all income streams, supporting them with the selling and advising of funding options for customers\’ vehicles. As the subject matter expert on all F&I products, you will ensure an unsurpassed customer experience whilst adhering to all internal procedures and external regulations.
Responsibilities:
- Ensure all customers are fully qualified and offered relevant value-added products
- Engage all retail customers with finance/product presentations and record referrals accurately
- Support target setting and monitor Sales Executives\’ F&I performance
- Coach sales executives on finance referrals
- Maintain accurate F&I data for forecasting and performance tracking
- Manage VWFS Finance Renewals and maintain related platforms and campaigns
- Handle customer concerns promptly, following FCA complaint procedures and Porsche standards
- Ensure compliance with PRG Sales Process, FCA/RICS documentation, and manage VWFS Connect platform
Requirements
Minimum Qualifications:
- Proven experience within a previous F&I focused automotive role
- Knowledge/ understanding of the FCA and other regulatory bodies relevant to the financial services industry (i.e. ICO)
- Knowledge of Anti-Money Laundering (\”AML\”) and mitigation of AML risk in a high value retail environment
- Knowledge/ understanding of the motor industry and applicable regulatory environment
- Highly organised, able to identify gaps and opportunities in business performance
- Excellent communication and negotiation skills
- Valid driver\’s license and ability to drive
Experience / skills required (desirable):
- A track record of performing within a fast paced, customer-facing, luxury retail environment
- Proficiency in dealership management systems (DMS), CRM software, and MS Office Suite (particularly Excel and Outlook)
- Sound understanding of industry processes
- Specialist Automotive Finance (SAF) Expert or Advanced accreditation
Benefits
Porsche Retail Group is committed to promoting a culture that champions diversity and equal opportunities. PRG believes diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.
In return, we offer
- OTE of £76,000 with ability to overachieve and basic salary of £40,000
- 33 days holiday (Including BH)
- This is a full-time position working Monday to Friday 8:30am to 6:00pm (with a day off in the week) and every Saturday 9am to 5pm
- Option of a VW Group Vehicle at preferential leasing rates
- Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
- Life Assurance
- DC Pension Scheme
- Employee Assistance Program – support and advice on issues impacting your wellbeing
- Dedicated mental health champions
Centre
Porsche Centre East London is located opposite Gallions overground train station (DLR), easily reachable from Custom House (Elizabeth Line). It has free onsite parking and is a short walk to Co-op and Starbucks. It is also a five-minute walk from SportsDock and nearby dining options.
Company
Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) is wholly owned by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Industry: IT Services and IT Consulting
Referrals increase your chances of interviewing at Porsche Retail Group Ltd by 2x. Get notified about new Transaction Manager jobs in London, England, United Kingdom.
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Retail Transaction Manager employer: Porsche Retail Group Ltd
Contact Detail:
Porsche Retail Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Transaction Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who have experience in F&I roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of FCA regulations and the latest trends in automotive finance. We want you to impress with your expertise and show that you're the go-to person for all things F&I!
✨Tip Number 3
Practice your pitch! When you get the chance to present your skills, make sure you highlight your experience in coaching sales teams and optimising finance opportunities. Show them how you can elevate their customer experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join the Porsche family.
We think you need these skills to ace Retail Transaction Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail Transaction Manager role. Highlight your experience in automotive Finance & Insurance, and don’t forget to mention any relevant achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Porsche Centre East London. Mention your understanding of FCA regulations and how you can enhance the customer experience.
Showcase Your Skills: In your application, be sure to showcase your communication and negotiation skills. These are key for coaching the sales team and engaging with customers, so provide examples of how you've excelled in these areas.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to review your application and get you one step closer to joining our team!
How to prepare for a job interview at Porsche Retail Group Ltd
✨Know Your F&I Stuff
Make sure you brush up on your knowledge of Finance & Insurance products. Be ready to discuss how these products can enhance the customer experience and drive sales. Familiarise yourself with the latest FCA regulations and how they apply to the role.
✨Showcase Your Coaching Skills
Since you'll be coaching the Sales Team, think of examples where you've successfully trained or mentored others. Prepare to discuss your approach to helping team members understand finance options and improve their performance.
✨Demonstrate Your Organisational Skills
As a Retail Transaction Manager, being organised is key. Bring examples of how you've managed data and tracked performance in previous roles. Highlight any systems or processes you've implemented to optimise efficiency.
✨Engage with Enthusiasm
Porsche is all about passion and excellence. Show your enthusiasm for the brand and the automotive industry during the interview. Be prepared to discuss why you want to work for Porsche Centre East London and how you can contribute to their success.
