Premium Service Advisor – Customer Experience & Upsell in Guildford

Premium Service Advisor – Customer Experience & Upsell in Guildford

Guildford Full-Time 30000 - 33509 Β£ / year (est.) No working from home possible
Porsche Retail Group Ltd

At a Glance

  • Tasks: Deliver exceptional customer service and drive upsell opportunities in a dynamic automotive environment.
  • Company: Join the prestigious Porsche Retail Group, known for excellence and innovation.
  • Benefits: Competitive pay, employee discounts, and opportunities for career advancement.
  • Other info: Exciting role with potential for personal and professional growth in the automotive industry.
  • Why this job: Be part of a luxury brand and enhance customer experiences while growing your skills.
  • Qualifications: Strong communication skills and a passion for vehicles are essential.

The predicted salary is between 30000 - 33509 Β£ per year.

Porsche Retail Group Ltd in Guildford is seeking a Service Advisor to support the Aftersales Department. You’ll combine your vehicle knowledge with strong communication to ensure services are carried out correctly first time, while driving value-added upsell opportunities and fostering lasting customer relationships.

Key duties include:

  • Delivering an exceptional customer experience
  • Explaining technical details for upsell opportunities
  • Coordinating workshop work
  • Preparing invoices

Premium Service Advisor – Customer Experience & Upsell in Guildford employer: Porsche Retail Group Ltd

Porsche Retail Group Ltd is an exceptional employer, offering a dynamic work environment in Reading where innovation meets operational excellence. With a competitive salary of Β£35,000, 35 days of holiday, and a strong emphasis on employee growth and development, this entry-level role provides a unique opportunity to transform data into actionable insights while being part of a supportive team culture that values collaboration and continuous learning.

Porsche Retail Group Ltd

Contact Details:

Porsche Retail Group Ltd Recruitment Team

We think you need these skills to ace Premium Service Advisor – Customer Experience & Upsell in Guildford

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Teamwork
Time Management
Customer Service