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- Tasks: Lead and inspire a high-performing sales team to achieve targets in luxury vehicle sales.
- Company: Join Porsche Retail Group, a leader in luxury automotive excellence.
- Benefits: Competitive salary, bonus scheme, life assurance, and employee wellbeing support.
- Why this job: Be part of a prestigious brand and drive exceptional customer experiences.
- Qualifications: Proven sales leadership experience in the automotive industry is essential.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 43200 - 72000 £ per year.
As a Porsche General Sales Manager (GSM), you will oversee all aspects of new and pre-owned vehicle sales, leading a high-performing team while upholding the brand's heritage of performance, exclusivity, and exceptional customer experience. You will drive revenue growth by developing and executing effective sales strategies, aligning departmental activities with the company's overall objectives, and collaborating closely with other departments to optimise operational performance and customer satisfaction.
Responsibilities
- Lead all new and pre-owned vehicle sales operations to achieve monthly, quarterly, and annual targets
- Motivate, manage, and develop a high-performing sales team aligned with Porsche brand values
- Set and monitor individual and team KPIs, providing coaching and regular performance reviews
- Develop and execute sales strategies for new and used car performance and revenue growth
- Ensure full utilisation of PRG sales systems, including accurate lead management and compliance with R-ICS and UK regulations
- Oversee vehicle inventory, stock mix, ordering, presentation standards, and ageing unit management
- Maintain strict compliance with FCA requirements, consumer protection laws, and Porsche operating standards
- Deliver regular team training on Porsche products, processes, customer engagement, and brand standards
- Recruit, onboard, and train new starters, ensuring timely completion of all mandatory training
- Collaborate with the Centre Principal and Financial Controller on budgeting, forecasting, and financial performance
- Review sales data, market trends, and KPIs to identify improvements and implement corrective actions
- Ensure a premium, luxury customer experience across the entire sales journey, including test drives, configurations, and handovers
- Resolve escalated customer issues professionally and in line with Porsche customer service standards
- Build strong cross-departmental relationships with Aftersales, Parts, Marketing, and other PRG Centres to drive performance
- Act as a brand ambassador at Centre events, customer escalations, and VIP handovers
Requirements
- Minimum Qualifications
- Valid UK Driving License
- Proven experience in guiding, driving and developing a sales team in the automotive industry
- Strong track record of achieving sales targets and KPIs in a competitive environment
- Consistent ability to deliver outstanding customer service
- Proficiency with Dealer Management Systems
- Desirable Qualifications
- Experience working within a luxury, prestige automotive environment
- Familiar with the Porsche products
- Strong understanding of FCA regulations, consumer law, and compliance processes in a retail automotive setting
- Experience implementing coaching, training, or development programmes for sales teams
Benefits
Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.
In return, we offer:
- An extremely competitive basic salary and bonus scheme
- A Porsche ECOS vehicle, plus fuel card for both personal and private fuel
- Life Assurance
- DC Pension Scheme
- Dedicated mental health champions
- Employee representative body – your voice at work
- Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
- Employee Assistance Program – support and advice on issues impacting your wellbeing
Centre
Porsche Centre West London is our largest Centre in the south of England and soon to be the largest aftersales facility for Porsche globally. Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking.
Company
Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our culture of trust, integrity, and empowerment filters through every channel of our business. Our people have passion, thriving on a friendly rivalry that inspires all of us to be better and a genuine desire to go further for our customers and each other.
General Sales Manager employer: Porsche Retail Group Ltd
Contact Detail:
Porsche Retail Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy about reaching out to current Porsche employees on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your passion for Porsche! When you get the chance to chat with potential employers, make sure to express your love for the brand and its values. Share your thoughts on how you can contribute to maintaining that exceptional customer experience they pride themselves on.
✨Tip Number 3
Prepare for interviews by researching the latest trends in the automotive market. Be ready to discuss how you can drive revenue growth and develop effective sales strategies. This will show that you’re not just a candidate, but someone who’s genuinely invested in the company’s success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Porsche family. Keep an eye on our careers page for the latest opportunities and get your application in!
We think you need these skills to ace General Sales Manager
Some tips for your application 🫡
Show Your Passion for Porsche: When writing your application, let your love for the Porsche brand shine through. We want to see how you connect with our heritage of performance and exclusivity. Share any personal experiences or stories that highlight your enthusiasm for luxury vehicles.
Highlight Your Sales Achievements: Make sure to showcase your track record in sales. We’re looking for someone who can drive revenue growth, so include specific examples of targets you've met or exceeded. Numbers speak volumes, so don’t be shy about sharing your KPIs!
Tailor Your Application: Take the time to customise your application for this role. Align your skills and experiences with the responsibilities listed in the job description. We appreciate when candidates show they understand what we’re looking for and how they fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Porsche Retail Group Ltd
✨Know Your Porsche Inside Out
Before the interview, make sure you’re well-versed in Porsche's history, values, and product range. Familiarise yourself with their latest models and innovations, as this will show your genuine interest in the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a General Sales Manager, you'll need to lead a high-performing team. Prepare examples of how you've motivated and developed sales teams in the past. Highlight specific strategies you've implemented to achieve sales targets and improve team performance.
✨Demonstrate Customer-Centric Thinking
Porsche prides itself on exceptional customer experience. Be ready to discuss how you've ensured outstanding service in previous roles. Share stories that illustrate your ability to resolve customer issues and enhance satisfaction, aligning with Porsche’s luxury standards.
✨Prepare for KPI Discussions
Understand the key performance indicators relevant to the role and be prepared to discuss how you've set, monitored, and achieved KPIs in your previous positions. This will demonstrate your analytical skills and your commitment to driving revenue growth.
