Aftersales Manager

Porsche Retail Group (PRG) have a rare opportunity for an Aftersales Manager to join the prestigious Porsche Centre West London, representing one of the world's most iconic and admired automotive brands. In this highly influential role, you will lead a committed and passionate team of 50, supported by a highly experienced management group of five. Your mission will be to achieve and exceed customer loyalty and profit targets by delivering an unrivalled customer experience that embodies the Porsche ethos of excellence.

By reporting directly to the Centre Principal, your role will be pivotal within both the Porsche Centre West London leadership team and the broader Porsche Retail Group management team. If you are an experienced Aftersales Manager, General Manager or Dealer Principal with an established background in aftersales, and extensive knowledge managing large-scale operations, we want to hear from you.

Join us and be part of a team that’s dedicated to upholding the supreme legacy of Porsche.

So, what makes life at PRG unique?

• Porsche Retail Group Ltd are owned entirely by Porsche Germany.
• We operate five Porsche Centres, two satellite Service Centres and a Trade Parts Distribution Centre in and around London.
• Porsche Centre West London is the biggest Porsche Centre in the UK, with 32 ramps, split between our customer facing Centre in Chiswick and our Service Centre in Kew.

An extremely competitive basic salary and bonus scheme, with an OTE of approximately £110,000.

• 25 days holiday per year plus bank holidays, with extra days for long service.
• A Porsche funded vehicle, plus fuel card for both personal and private fuel.
• Option of a 2nd vehicle, from the VW Group at preferential leasing rates.
• Private Medical Insurance, with the option to add your loved ones.
• Life Assurance.
• Income Protection Insurance.
• DC Pension Scheme.
• Complimentary hot and cold soft drinks.
• Dedicated mental health champions.
• Employee representative body - your voice at work.
• Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products.
• Employee Assistance Program - support and advice on issues impacting your wellbeing.
• Regular visits to the home of Porsche in the UK, Reading.

And what’s it actually like to work at Porsche Centre West London?

• A prime location on the A4 in Chiswick, close to public transport links.
• A five-minute walk from Chiswick High Road.
• Dedicated satellite aftersales service building nearby in Kew, and successful candidates will work across both locations.
• Free car parking a short walk from both sites. Free onsite for bikes, bicycles and scooters.

Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. You’ll find our culture of trust, integrity, and empowerment filters through every channel of our business. Our people have passion, thriving on a friendly rivalry that inspires all of us to be better and a genuine desire to go further for our customers and each other.

So, what’s next? Excited? We’d love to hear from you. Apply now with a copy of your CV and if selected, a member of the team will contact you for an informal chat. You’ll then meet with the Centre Principal and HR Manager, so we can ensure the role is right for you.

Please note that eRecruitSmart is advertising the role of Aftersales Manager on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must live in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

We look forward to hearing from you!